Hello everyone.

I'm here because i noticed a problem that concern the client.

I have windows 7 and i used to play with by brother (he has windows 7 too) but now that the game updated to silver/gold servers my client keep to crash and i don't know why. What could i do?

Here's the crash report:

Event problem name: APPCRASH

Application name: PRO32.exe

Application version: 2017.3.1.7475

Application timestamp: 5a6f8670

Module with errors: UnityPlayer.dll

Module version with errors: 2017.3.1.7475

Timestamp module with errors: 5a6f8833

Hello everyone.

I'm here because i noticed a problem that concern the client.

I have windows 7 and i used to play with by brother (he has windows 7 too) but now that the game updated to silver/gold servers my client keep to crash and i don't know why. What could i do?

Here's the crash report:

Event problem name: APPCRASH

Application name: PRO32.exe

Application version: 2017.3.1.7475

Application timestamp: 5a6f8670

Module with errors: UnityPlayer.dll

Module version with errors: 2017.3.1.7475

Timestamp module with errors: 5a6f8833

 

 

Hello there! Please follow these guides depending on which one is applicable to your operating system.

 

[spoiler=Crash Issues]

Crash issues or other issues

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

 

Now, if you are still experiencing crashes, please try the following:

• Run the game in compatability mode

• Update your Display/Graphical Drivers

• Update your Windows Version

• Add an exception for the client in your Firewall and Antivirus

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

 

Please let me know if doing these has solved your issue. With that said, hope this helps and have a great day!

Uh, i solved the problem on my own, in the end. Thanks anyway! \o/

Hello there! Will now be locking this thread as I see your issue has been resolved. If you have any more questions, please don't hesitate to ask.

 

Good luck and have a great day!

Edited May 18, 20188 yr by Fluffles