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1: Why did they reset the players?

They never did database reset for all players. There was a merge though! You can check the information out on the link below as well as an FAQ regarding it.

https://pokemonrevolution.net/forum/topic/90465-url

 

2: I plowed on the full player What does it mean to be really suddenly reset?

As I answered in your previous question, there wasn't a reset.

But I do believe you may have accidentally reset your progress when merging your account.

You may want to honestly get in touch with a staff member, but as far as I know, account merging is final.


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Hello,

 

Sorry for the inconveniences but stated by @Piinetree, there has never been an account reset unless for the one who requested it and it was only made available for a short period of time as it is closed now. From the looks of it, you have not been around for awhile and some things have changed. For your information, Red and Blue is now the Silver server while the Gold server is formerly known as Yellow. Even if you played on just one of either Red or Blue server, you will have to merge your account or it will says "invalid username or password". You can find the details about the merge by checking the Merge F.A.Q.

 

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

RdaPTSzG24SnmdjY.gif

 

If you have some errors while doing the merge, please do check the Common Merge Errors: FAQ before posting them here. Please do let me know if you have any more queries about the merge.

 

Best regards,

Astreus.

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