help!!!! I can't see my account data in Merge dashboard [LOCKED]

[Linkinpark619]

Hey, i've just come back to this game recently, I played in Blue server now is silver, but when i log in it said wrong password or account, and i found that i must merge in dashboard to get my data back. But there's nothing in merge dash board, everything is gone. Please help i don't want to play at the beginning!!!

[Astreus]

-Snip-

 

Hi,

 

First of all, I'm sorry for the inconveniences. Since you have not been around for awhile, some things have changed. For your information, Red and Blue is now the Silver server while the Gold server is formerly known as Yellow. Even if you played on just one of either Red or Blue server, you will have to merge your account or it will says "invalid username or password". You can find the details about the merge by checking the Merge F.A.Q. I've checked in our database and your account is still intact. Make sure to follow the steps for the merge correctly and your progress from Blue server should be brought to Silver server.

 

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

 

If you have some errors while doing the merge, please do check the Common Merge Errors: FAQ before posting them here. If you have any more problems other then the one mentioned in the Errors FAQ, please do let me know here. Looking forward for your reply.

 

Best regards,

Astreus.

[Linkinpark619]

Thank you so much, i can login now (^v ^ )!!

[Fluffles]

Hello there! Glad your issue has been resolved. With that said, will now be locking this thread. If you have any more questions, please don't hesitate to ask!