1legend1 Posted May 19, 2018 Share Posted May 19, 2018 Hi every one. I havee some problem in this version. My red server acount is missing and now its silver and gold version.how can i get my acount. And play my old account plz help. My name in game is YADIRALIKHAN786.plz help me to get my acount . Link to comment Share on other sites More sharing options...
Fluffles Posted May 19, 2018 Share Posted May 19, 2018 Hi every one. I havee some problem in this version. My red server acount is missing and now its silver and gold version.how can i get my acount. And play my old account plz help. My name in game is YADIRALIKHAN786.plz help me to get my acount . Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! Since you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
1legend1 Posted May 19, 2018 Author Share Posted May 19, 2018 Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! Since you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. Hope this helps and have a great day! Thanks .BUT THE VERSION IS LOCKED Link to comment Share on other sites More sharing options...
Fluffles Posted May 19, 2018 Share Posted May 19, 2018 Thanks .BUT THE VERSION IS LOCKED Hello there! Like I said, if you would like to continue your progress, you'll have to merge your accounts first before you can log onto the Silver Server. You account still exists, but the Red server=Silver Server now. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
1legend1 Posted May 19, 2018 Author Share Posted May 19, 2018 Hello there! Like I said, if you would like to continue your progress, you'll have to merge your accounts first before you can log onto the Silver Server. You account still exists, but the Red server=Silver Server now. Thanks its done . But how can i rename Link to comment Share on other sites More sharing options...
Fluffles Posted May 19, 2018 Share Posted May 19, 2018 Thanks its done . But how can i rename Hello there! Unfortunately you cannot change your username as of now due to the topic being closed. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic and its requirements can be found here for future reference. Sorry for the inconvenience! Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
1legend1 Posted May 30, 2018 Author Share Posted May 30, 2018 Hello there! Unfortunately you cannot change your username as of now due to the topic being closed. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic and its requirements can be found here for future reference. Sorry for the inconvenience! Hope this helps and have a great day! THANKS .. ITS ALL DONE Link to comment Share on other sites More sharing options...
Fluffles Posted May 30, 2018 Share Posted May 30, 2018 THANKS .. ITS ALL DONE Glad to see that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a nice day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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