Uhmonoremnia Posted May 27, 2018 Share Posted May 27, 2018 Come one admins my account at the blue server erased when I downloaded the update and I was a sinnoh champ. I stoped playing that game for 2 months because I had to study and now I started again from the start. Can you please help me because I like your game and I had spend many hours to reach at that level that I was. Thanks for reading my request and I will be very happy if you can help me to take my account back. Link to comment Share on other sites More sharing options...
Fluffles Posted May 27, 2018 Share Posted May 27, 2018 I haven't played in quite some time and all of my stuff is gone was just wondering what happened Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the Blue server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Also, please do let me know if you do not have a pokedex after merging. Hope this helps and have a nice day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Uhmonoremnia Posted May 27, 2018 Author Share Posted May 27, 2018 ok I logged in to my account succesfully thank you for solving my problem.I have a pokedex Link to comment Share on other sites More sharing options...
Fluffles Posted May 27, 2018 Share Posted May 27, 2018 ok I logged in to my account succesfully thank you for solving my problem.I have a pokedex Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Recommended Posts