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mi cuenta de pokemon estaba en blue y como no sabia le di sin querer a red para sincronizar las cuentas y ahora cuando voy al juego me sale como juego nuevo quiero mis datos ayuda .

my pokemon account was in blue and as I did not know I accidentally gave a network to synchronize the accounts and now when I go to the game it comes out as a new game I want my data help

mi cuenta de pokemon estaba en blue y como no sabia le di sin querer a red para sincronizar las cuentas y ahora cuando voy al juego me sale como juego nuevo quiero mis datos ayuda .

my pokemon account was in blue and as I did not know I accidentally gave a network to synchronize the accounts and now when I go to the game it comes out as a new game I want my data help

 

Hello there! Upon checking, I see that you have actually merged your accounts properly. You did pick the Blue server as your main server. Please make sure that you log onto the Silver server and NOT the Gold server. This is because your merged accounts will be on Silver. Your Gold account has 0h, which is why you probably thought that it restarted you.

 

[spoiler=Spanish ]¡Hola! Al verificar, veo que realmente ha fusionado sus cuentas correctamente. Escogiste el servidor azul como tu servidor principal. Asegúrese de iniciar sesión en el servidor Silver y NO en el servidor Gold. Esto se debe a que sus cuentas fusionadas estarán en Silver. Su cuenta Gold tiene 0 h, por lo que probablemente pensó que lo reiniciaron.

 

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this I get what happens without wanting to synchronize with network and before the server that played was blue but I did without knowing and now at the beginning in silver I get this as a new game

 

Alright, it seems as if you've selected the wrong main server when merging. We'll have the accounts unmerged for you so please be patient until then. Take note that only a Developer may do this, and they are very busy. Nevertheless, please choose the Blue server as your main server this time.

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Unsolicited messages will be sent to the Black Forest, never to be seen again.

this I get what happens without wanting to synchronize with network and before the server that played was blue but I did without knowing and now at the beginning in silver I get this as a new game
Hi Cheochang,

 

Your account has been unmerged, and I've re-merged it, selecting the proper main server this time as a courtesy. Could you please log in and make sure everything is in order for me? :RowletHeart:

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thank you I am in my account and I put some belas to you recover my account XD thank you thank you thank you

 

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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