Cheochang Posted May 29, 2018 Share Posted May 29, 2018 help I did something wrong the server was blue and I did it without knowing on the net how can I repair that help me get it out as a new account help please Link to comment Share on other sites More sharing options...
Cheochang Posted May 29, 2018 Author Share Posted May 29, 2018 mi cuenta de pokemon estaba en blue y como no sabia le di sin querer a red para sincronizar las cuentas y ahora cuando voy al juego me sale como juego nuevo quiero mis datos ayuda . my pokemon account was in blue and as I did not know I accidentally gave a network to synchronize the accounts and now when I go to the game it comes out as a new game I want my data help Link to comment Share on other sites More sharing options...
Fluffles Posted May 29, 2018 Share Posted May 29, 2018 mi cuenta de pokemon estaba en blue y como no sabia le di sin querer a red para sincronizar las cuentas y ahora cuando voy al juego me sale como juego nuevo quiero mis datos ayuda . my pokemon account was in blue and as I did not know I accidentally gave a network to synchronize the accounts and now when I go to the game it comes out as a new game I want my data help Hello there! Upon checking, I see that you have actually merged your accounts properly. You did pick the Blue server as your main server. Please make sure that you log onto the Silver server and NOT the Gold server. This is because your merged accounts will be on Silver. Your Gold account has 0h, which is why you probably thought that it restarted you. [spoiler=Spanish ]¡Hola! Al verificar, veo que realmente ha fusionado sus cuentas correctamente. Escogiste el servidor azul como tu servidor principal. Asegúrese de iniciar sesión en el servidor Silver y NO en el servidor Gold. Esto se debe a que sus cuentas fusionadas estarán en Silver. Su cuenta Gold tiene 0 h, por lo que probablemente pensó que lo reiniciaron. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Cheochang Posted May 30, 2018 Author Share Posted May 30, 2018 this I get what happens without wanting to synchronize with network and before the server that played was blue but I did without knowing and now at the beginning in silver I get this as a new game Link to comment Share on other sites More sharing options...
Fluffles Posted May 31, 2018 Share Posted May 31, 2018 this I get what happens without wanting to synchronize with network and before the server that played was blue but I did without knowing and now at the beginning in silver I get this as a new game Alright, it seems as if you've selected the wrong main server when merging. We'll have the accounts unmerged for you so please be patient until then. Take note that only a Developer may do this, and they are very busy. Nevertheless, please choose the Blue server as your main server this time. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Astraea Posted May 31, 2018 Share Posted May 31, 2018 this I get what happens without wanting to synchronize with network and before the server that played was blue but I did without knowing and now at the beginning in silver I get this as a new gameHi Cheochang, Your account has been unmerged, and I've re-merged it, selecting the proper main server this time as a courtesy. Could you please log in and make sure everything is in order for me? PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Cheochang Posted May 31, 2018 Author Share Posted May 31, 2018 thank you I am in my account and I put some belas to you recover my account XD thank you thank you thank you Link to comment Share on other sites More sharing options...
Fluffles Posted June 1, 2018 Share Posted June 1, 2018 thank you I am in my account and I put some belas to you recover my account XD thank you thank you thank you Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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