I updated my game and tried to log into the gold server for the first time. It tried to make me make a new character, however, I have been playing for a year.

I updated my game and tried to log into the gold server for the first time. It tried to make me make a new character, however, I have been playing for a year.

 

Hey @TrainerZer0,

 

dont worry, your player dara is not lost.

The Blue and Red server were merged into one server and is called Silver now. The Yellow server stay´s alone but is called Gold from now on.

To be able to play on the Silver server and continue your game, you have to merge your Red and Blue account profiles. For that, take a look at our merge FAQ. In case you should have any problems, take a look at our merge issue FAQ.

 

You have played on the Blue server and never played on the Yellow one, so its normal that you have to create a new profile on the Golden server since your old data is on Silver.

Let me know if it works.

 

Regards Xylos

Worked perfectly! Thank you so much for the information

Nice! :)

 

Now, since the issue is solved, I will lock this topic.

Have a great day!

 

Regards Xylos