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Invalid password after merge [SOLVED]

Steelmagnolia
in Resolved General Support

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Hello,

 

I haven't played in a while and just merged my accounts, but the game is giving me an 'invalid password' error message even after I have changed my password. What can I do to fix this?

 

EDIT: I only get the error message in silver server, gold server works fine

 

Thanks

Hello,

 

I haven't played in a while and just merged my accounts, but the game is giving me an 'invalid password' error message even after I have changed my password. What can I do to fix this?

 

EDIT: I only get the error message in silver server, gold server works fine

 

Thanks

 

Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here.Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have.

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Share your questions on the forums, as they can then be of use to others.

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  • Author

Thanks for the advice. I changed my password on the dashboard and was able to log in!

Thanks for the advice. I changed my password on the dashboard and was able to log in!

 

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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