Itesu Posted June 29, 2018 Share Posted June 29, 2018 I signed in to the red server. But everything is gone because of this Silver Server and Golden Server. I have also followed through a discord moderator everything so I can somehow get all the things and my account back. When I wanted to log in the Silver Server, the scene with the professor came again. I hope someone responds to it and can help me get my account back, because I put a lot of time into it. Incidentally, my account name is Itesu First of all I made an account on the golden server at the beginning. Itesu means BECAUSE I thought that my account would be there. So as I said I've already tried with the merge but somehow still comes from the scene of the professor and I do not know if that's normal. Link to comment Share on other sites More sharing options...
Fluffles Posted June 29, 2018 Share Posted June 29, 2018 I signed in to the red server. But everything is gone because of this Silver Server and Golden Server. I have also followed through a discord moderator everything so I can somehow get all the things and my account back. When I wanted to log in the Silver Server, the scene with the professor came again. I hope someone responds to it and can help me get my account back, because I put a lot of time into it. Incidentally, my account name is Itesu First of all I made an account on the golden server at the beginning. Itesu means BECAUSE I thought that my account would be there. So as I said I've already tried with the merge but somehow still comes from the scene of the professor and I do not know if that's normal. Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead. Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Itesu Posted June 29, 2018 Author Share Posted June 29, 2018 Would be really nice if you could do that with the update only today and then accidentally done it wrong because I do not know at all. Link to comment Share on other sites More sharing options...
Fluffles Posted June 29, 2018 Share Posted June 29, 2018 Would be really nice if you could do that with the update only today and then accidentally done it wrong because I do not know at all. As I stated, there is no ETA as our developers are rather busy. I can't promise anything, so the best you can do is hope to get unmerged. There was a confirmation message given before confirming your main server as well. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Itesu Posted June 29, 2018 Author Share Posted June 29, 2018 Yes I will wait but thank you for doing so. Link to comment Share on other sites More sharing options...
Fluffles Posted June 30, 2018 Share Posted June 30, 2018 Yes I will wait but thank you for doing so. Hi there, your account has now been unmerged. Please be sure to choose the Blue server as your main server because we will not be unmerging your account for you again if you fail to do so. Let me know once you've merged or if you need anything else. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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