Alextoma Posted June 30, 2018 Share Posted June 30, 2018 This message comes up when I try opening it Switching to resolution 1280x800 failed, trying lower one Switching to resolution 1280x800 failed, trying lower one All resolution switches have failed Screen: DX11 could not switch resolution (1280x800 fs=1 hz=0) Link to comment Share on other sites More sharing options...
Fluffles Posted June 30, 2018 Share Posted June 30, 2018 This message comes up when I try opening it Switching to resolution 1280x800 failed, trying lower one Switching to resolution 1280x800 failed, trying lower one All resolution switches have failed Screen: DX11 could not switch resolution (1280x800 fs=1 hz=0) Hello there! First of all, please try disabling full-screen optimizations of the game. First, right click the application, then click properties. Afterwards, select compatibility then tick the box that says 'Disable full screen optimizations', click okay and finally, click apply. [spoiler=Disabling fullscreen optimizations] If that doesn't resolve your issue, then you may try the following options. • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Please also try checking the Windows 7 Guide/Windows 10 Guide for the system requirements and information that may help solve your issue. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Alextoma Posted June 30, 2018 Author Share Posted June 30, 2018 Hello there! First of all, please try disabling full-screen optimizations of the game. First, right click the application, then click properties. Afterwards, select compatibility then tick the box that says 'Disable full screen optimizations', click okay and finally, click apply. [spoiler=Disabling fullscreen optimizations] If that doesn't resolve your issue, then you may try the following options. • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Please also try checking the Windows 7 Guide/Windows 10 Guide for the system requirements and information that may help solve your issue. Hope this helps and have a great day! Did the fullscreen thing but now i get another error, this time it`s Switching to resolution 640x480 failed, trying lower one All resolution switches have failed Screen: DX11 could not switch resolution (640x480 fs=0 hz=0) Link to comment Share on other sites More sharing options...
Fluffles Posted June 30, 2018 Share Posted June 30, 2018 Did the fullscreen thing but now i get another error, this time it`s Switching to resolution 640x480 failed, trying lower one All resolution switches have failed Screen: DX11 could not switch resolution (640x480 fs=0 hz=0) Can you try the bullet points I've listed below? ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now