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Payed money

Bermie25
in Resolved General Support

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Hey, I was playing PRO before the Silver & Gold update came. I payed 5$ on my account. Can I get the money back? Or maybe the 100 coins back? Because I had a mount which i like to have again. Ty

Ever heard of the best guild on Silver? No? Neither have I, but check out New Leaf anyways. 👍

Hey, I was playing PRO before the Silver & Gold update came. I payed 5$ on my account. Can I get the money back? Or maybe the 100 coins back? Because I had a mount which i like to have again. Ty

 

Hey[uSER=1815614] Bermie25,[/uSER]

 

Im sorry for inconvenience.

Your account data is not really lost, you can easily "restore" your account by merging it.

To know what exatly the server merge is and why it has be done, take a look at our Merge FAQ.

 

Here a quick example how to merge:

How to merge:

  1. Step 1: Login in your dashboard and click on Merge is required!
     
    IEMnM3qgYffkSx1x.png

  2. Step 2:
     
    RdaPTSzG24SnmdjY.gif
     

Make sure to select the right main server! :) (Red in your case)

In case you can not login after a successful merge, take a look at our Merge Issue FAQ.

 

Kind regards Xylos

 

 

 

 

 

 

- Locked as answered -

Staff does not give any private support in personal messages. Please use the proper forum instead.

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