Mizru18 Posted July 9, 2018 Share Posted July 9, 2018 Im coming back to this game after not playing since December 2017 and im unable to login to the server where my original main account was on. I tried changing passwords and merging the old red and blue server and im still unable to login. I was able to login onto the gold server, but it was on a fresh save. Please help Link to comment Share on other sites More sharing options...
Fluffles Posted July 9, 2018 Share Posted July 9, 2018 Im coming back to this game after not playing since December 2017 and im unable to login to the server where my original main account was on. I tried changing passwords and merging the old red and blue server and im still unable to login. I was able to login onto the gold server, but it was on a fresh save. Please help Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Mizru18 Posted July 9, 2018 Author Share Posted July 9, 2018 I have already merged and chose my old red server as my main, and im still unable to log back into silver Link to comment Share on other sites More sharing options...
Fluffles Posted July 9, 2018 Share Posted July 9, 2018 I have already merged and chose my old red server as my main, and im still unable to log back into silver Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Hope this helps and have a nice day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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