Fluffles

Hi there. Sorry for the delay. I'll put in a request to have your name changed and will notify you once it's been done. Sorry for the inconvenience!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Since you've already made a Discipline Appeal, please be patient as you wait for a response. You may bump your thread every 24 hours. This is case specific to you, although you are not banned, you'll have to discuss the issue with the corresponding staff member. With that said, will now be locking this thread as nothing further can be done of it here.

Hi there. Yes, your Huntail has to be OT. Therefore no, you cannot buy it. You can obtain a Deep Sea tooth from Love Island's Rock Smash Spots and you have a chance to get it from the Abandoned ship quest. Furthermore, there is also a 5% chance for wild Clamperl to hold this item in the locations listed below. You may also purchase this item from other players in the in-game trade chat. [spoiler=Clamperl] Deep Sea Tooth #Pokemon Map Area Daytime Rarity MS Level Clamperl Route 221 Surf/Fish (Super Rod) M/D/N Tier 6 No 28-32 Clamperl Route 40 Fish (Good Rod) N Tier 5 No 15-21

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Your account isn’t actually banned although there is something on your connection that is. Therefore, please double check with the following questions! Please let me know the answers so I can help you further.

Hi there. It seems as if you are online and currently playing on the Gold server, are you still having issues joining the server?

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. You account has now been unmerged. Please be sure to choose the correct server as your main server because we will not be unmerging your account for you again. Please let me know once you've regained access to your account or if you encounter any further issues.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Take care. Wish you the best in all future endeavors. Was nice knowing you.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Sorry to hear about your situation. Unfortunately, we haven't found a fix for the bag glitch. Only Developers are able to resolve this glitch. The best I can offer is to let the you know about the glitch. If your game freezes when opening up the bag, do not click anything. The client will sort itself out. Another way to avoid this is by opening your bag every 5-10 minutes. As quoted below,

Hi there. Could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here. Let me know if this works for you.

Hello there! Unfortunately, not all Android games run on Chrome OS, despite some of them now being added. We do not really have support for Chromebook, but here is something you can try. Not quite sure if this will allow you to play on your Chromebook, but please let me know if it does! You can try to install both Wine and Crouton (Download Links below). To install the desktop version of Wine, you’ll need to enable developer mode and install Crouton to get a Linux desktop alongside your Chrome OS system. You can then install Wine on the Linux desktop and use it to install Windows programs (such as PRO's Windows client) just as you’d use Wine on a typical Linux desktop. Whenever you want to use a Windows program (Like PRO), you could just switch between your Chrome OS system and Linux desktop with a keyboard shortcut. [spoiler=Downloads] Wine Crouton PRO Downloads

Hi there. Unfortunately, I can't give you an ETA as to when this will be done as it requires a Developer or an Admin to unmerge your account and they can be rather busy. Therefore, I can only ask you to stay patient until then. Sorry for the inconvenience and I hope you understand.

Hi there. The servers are currently down due to technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. However, we are unable to give an ETA as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. The servers are currently down due to technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. However, we are unable to give an ETA as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our Official PRO Discord will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi there. You traded your Hoppip to Alexupdatee. You can add him when he's online by using this command: /friend <username> | /fri <username> Usage: Sends a friend request to <username>. Using the command on a friend who is online will remove <username> from your friend's list. Alternatively, you can message him using the message command: /pm <your username>-=-<their username> Usage: Sends a private message to <their username>. This PM can be expanded by adding -=-<their username2>. For example; /pm Letrix-=-Shaui-=-Shamac A pre-entered message can be sent via an optional argument by typing |<message> For example; /pm Letrix-=-Shaui|Hello! If he's offline, you can try to contact him on the forums. Please let me know if you have any further questions.

Hi there. Please ensure you have 150+ Happiness to be able to use Dig outside of battle. You can check happiness by doing /happy <slot 1-6> in-game. For information on how to raise happiness, please check out the Happiness Guide.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. I've moved your Growlithe to your PC. Can you check this for me please?

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!