In every community, there are problematic people who tarnish by themselves the reputation of the whole community. The PRO staff member community is not an exception of this rule.
In my opinion, 99% of the staff members are making a really good job, taking the good decisions, are reactive and really cool with players. This is very important to say, most of you guy are really making a geat job.
BUT the 1% left drag down the staff reputation with their really contestable actions. And when I say 1%, I personnally have one person in mind. To not target toward a specific staffmember, I will not give names but let's use a nickname and call him "Mister P.".
Mister P. is hated by a large majority of PRO players. Power abusing, insulting, condescending comments against players etc... always playing with the limits. A lot of people are complaining about him. The bad behavior of Mister P. impacts the reputation of staff members.
So my question is simple : Why Mister P. is not fired yet ?
If you have many complains about one specific staff member, make a democratic poll and let the PRO players take the decision.