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Everything posted by Menrva
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Hello XxMonSteRVoDKa, I'm really sorry about this inconvenience. I believe I know what your problem is, and fortunately it is easily resolved. You stated that you are currently in Johto and have not completed the story yet, correct? Also, are the Pokemon currently in your team from the Kanto region? I'm looking forward to your response so that I can resolve this for you. I hope you have a wonderful day!
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Hello sarbjeetsingh, I'm sorry about this inconvenience. Fortunately, we are able to restore Pokemon. For future reference, please use the Restore Pokemon Megathread for these types of requests. Your Pokemon has be successfully restored. Since this problem is now resolved, I am going to lock the thread. Good luck on your Pokemon adventures, and I hope you have a wonderful day! -Locked-
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Hello brnilou15, I'm sorry about this frustrating situation. Luckily, there are some ways to make money even as a beginner. Since you have defeated the third gym, you are able to do dig spots. These have a 3 day cool down (real time and not poke time). You will need a Pokemon that knows the move, Dig, and has 150 Happiness. You can check Happiness by using the command [iCODE]/happy 1-6[/iCODE]. The number that you enter depends on the placement of the Pokemon on your team. TM28 can be found for free in Cerulean House 6. Dig spots often contain various items that are sellable to the Item Maniac. He is located on Route 25. There is also a Star Piece that can be found in Mt. Moon B1F. Also, here is a guide with additional ways for making money. Once again, I'm sorry about this frustrating situation. However, it is possible to make enough money by completing dig spots. Please let me know if this information is helpful to you. I hope you have a wonderful day.
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Hello Blackcade26, I am sorry about this inconvenience. As stated above, the servers are currently down for maintenance. It will be back up in a few minutes. You can join the official PRO Discord server where it will be announced once they online. Nature Reroll tickets have changed to allow you to choose the nature for your Pokemon Once again, I am sorry for any inconvenience this has caused you. I hope you have a wonderful day. -Locked-
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Hello Ozie007, I am sorry about this inconvenience. As stated above, the servers are currently down for maintenance. You can join the official PRO Discord server where it will be announced when they are online again. Once again, I am sorry for any inconvenience this has caused you. Please remain patient in the meantime. I hope you have a wonderful day. -Locked-
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Hello TinapTron, I'm sorry about this inconvenience. There is currently no ETA for maintenance, but it will be announced when the servers are online again on Discord. You can join the server here. I hope you have a wonderful day! -Locked-
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Hello again, I'm happy to hear that you have successfully merged your account. Since the problem is now resolved, I am going to close this thread. Have fun and enjoy the game! -Locked-
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Hi Kandoo94, Your account has now been unmerged. Please be careful when completing this process this time. You must select the correct server that you played on in order to keep your story progress. The following image demonstrates this step: Since you previously played on the Blue Server, you will select "Blue" for Option 1. For more information about this process, please review the Common Merge Errors: FAQ thread. Please let me know if you were able to successfully merge. I'll be looking forward to your response. I hope you have a great day.
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Hi again, Administration was notified about your account at the time of my initial response. I understand that this is a frustrating situation, and I am sorry for the stress it has caused. However, do not worry. The problem will be resolved. I will let you know as soon as the issue is fixed. Until then, please remain patient and do not create multiple threads concerning the same topic. Staff members are volunteers who dedicate their time based on their availability. The account will be unmerged as soon as a staff member capable of this is available. Once again, I am very sorry for the stress this has caused. Please remember to refrain from any trading at this time. We will solve this, and I will let you know when the account has been unmerged.
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Hello Kandoo94, I am extremely sorry about this situation. It is really unfortunate, however, we will work together to resolve this. This problem was caused by accidentally selecting the wrong server as your main account when merging. The Common Merge Errors: FAQ thread states: Please do not participate in any trades. I have contacted administration/developer about your situation. I will update you as soon as possible. Thank you for your cooperation and patience while we fix this. I hope you have a great day.
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Welcome! Happy to have you in our community :)
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Hello tjswain77, I am sorry about this inconvenience. Fortunately, your mew can be recovered. I will take care of this. For future reference, please use the Restore Pokemon Megathread. Although screenshots are the best way to provide information about the Pokemon, you can still respond to the thread providing accurate information in a situation like this. Let me know if you have any concerns regarding this. I hope you have a great day!
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silver server NEED GM BADLY WHATS HAPPENING IN MY ACCOUNT
Menrva replied to Chelsie13's topic in General Support
Hello chelsie13, I am very sorry about the delay. I had personally checked the account to see if the quest would work properly, and there appeared to be no issues. However, this quest can be difficult because it is easy to miss one of the cities. Please review the following list and make sure you have not missed one by accident: Oldale town Petalburg city Dewford town Slateport city Mauville city Verdanturf town Rustboro city Fallarbor town Lavaridge town Fortree city Lilycove city Mossdeep city Sootopolis city Evergrande city Pacifidlog city I recommend checking off each city you visit. This would make it easier to keep track of your progress. Once again, I am extremely sorry about this frustrating experience. However, there appears to be no error in the database concerning your account, and the quest should be working properly. -
Hello Svetlyi, I'm extremely sorry about this frustrating issue. Unfortunately, there is not a map for Sinnoh in game. Staff is aware and will work towards adding one. Until then, I can provide you with a map to use: I know this is not the most ideal way to check the map while playing the game. Again, I'm really sorry for this convenience. I hope this can be of some help to you. Have a great day.
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Hello alansodc, I'm extremely sorry about this situation. Becoming stuck sometimes occurs, and there several methods to try to fix this: Try Alt+Tab Use an Escape Rope Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Close the whole client and start PRO again Please let me know if you are still stuck after trying the possible solutions listed. I'll be looking forward to your response in order to further help you.
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Hi Luminetor, I'm really sorry about this issue although I'm glad to hear you are no longer having problems with it. I do understand that it is very inconvenient. Also, I have brought the topic up to other staff members. Thank you for letting me know the outcome of your problem. I will be closing this thread since there is nothing more to add. Good luck in game and have a wonderful day. -Locked-
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all servers I want to read some informations about rules of pro
Menrva replied to Amitmehra's topic in General Support
Hello Amitmehra, First I want to thank you for your interest and consideration of PRO's rules. You can find more in-depth information here. This page consists of several categories: Trade, Chat, Forum, Game, and PvP. If you ever want to make a report, you can do so here. There is a guide for making reports. In case you have difficulty uploading images to a thread, you can view this guide. Please let me know if you have any other questions about the rules. I hope you have a great day! -
Hello angardia, I'm really sorry about this inconvenience. The Blue and Red servers were merged into the Silver server, and Yellow was renamed Gold. You simply need to merge your accounts in order to play. You can do this by logging into your dashboard. Please be careful to select the correct account as your main. Choosing the wrong account as your main will result in you story data being lost. If you still receive an “Invalid Password/Username message after completing the merge, please change your password here. Make sure your new password contains both letters and numbers. This should resolve the issue. You can find more detailed information about the merge errors here. For other information in general, you can view this post. Your account has not been lost, and you simply need to merge. Everything will be there once you complete this step. Let me know if this works for you. I hope you have a great day.
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Hi again, I'm happy your question was adequately answered. Since no other information is needed, I am going to close the thread. Good luck with catching your legendaries! -Locked-
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Hello Amit2003, Although you have seen the Legendary dogs in PvP battles, you will still need to encounter them in their specific locations. These locations are the following: Johto Safari Mountain Zone (You'll need Rock Smash to get to him) Tohjo Falls (You'll need Waterfall to get to him) Mt. Silver 3F I hope this information helps! Let me know if you have any other questions. I hope you have a great day.
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silver server NEED GM BADLY WHATS HAPPENING IN MY ACCOUNT
Menrva replied to Chelsie13's topic in General Support
Hello chelsie13, I'm sorry for this inconvenience. I have worked with another staff member to resolve this issue. You should no longer have an issue with this quest. The current step you are at is to find the correct PCs to restore. After speaking with the officer, you will be teleported to another room. Click on the entrance of the teleportation machine as you would if you were wanting to use it to travel. If the PC is not correct, you see the message, "this machine is inaccessible at this time." You will need to continue searching until you find 3 PCs that can be successfully restored. Please let me know if this information has resolved your problem. I hope you have a great day. -
Hello Shiftnyx, Thanks for your concern about this! However, this dig spot is not a bug. It is intentionally like this to demonstrate that there are dig spots that can be interacted with. These are the first ones that appear in the game to players. For more information about dig spots, you can check out this guide. It is relevant to the ones in Kanto and Johto. The dig spot guide for Sinnoh is here. I am sorry for any confusion this may have caused. I hope this information is helpful. Have a great day!
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Hello PlayBloxGaming and AlexZappa, Thanks for taking the time to post your suggestions! We do have some daily activities with rewards. The Bug Catching Contest is a 20 minute activity with a 24 hour cooldown. Players must use this time in the Bug Catching Area to hunt Pokemon that have scores. The level, tier, and ivs are added to create a final score. Rewards include money, PvE coins, masterballs, various wings that you can wear, focus sashes, and more. You can read more about this in the guide here. The Solaceon Daily Quest involves a news reporter that needs your help. He will ask you for a Pokemon. You will have 24 hours to find the Pokemon and present it to him. Doing this 7 consecutive days results in a better rewards such as reroll tickets. The guide for this is here. The Celadon Daily Quest is similar to this since you have to present a specific Pokemon to the NPC that requested it. More information about be found about it here. These activities are similar to what was described (catching Pokemon), however, I do understand that there are some differences. Also, I am not closing the thread at this time. I wanted to share these activities with you in case you were not aware of them. Once again, thanks for making these suggestions! I hope you have a great day.
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Hello again, I'm happy to hear that there is no more confusion. This thread will now be closed considering there are no other questions or concerns. Good luck in the game, and I hope you have a wonderful weekend. -Locked-