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Hello ZXTYkiraYTXZ, I'm sorry about this inconvenience. Please completely uninstall the previous app and completely delete it. Then try to install the app again. This is likely the issue if you had the app downloaded before. Let me know if this information solves your problem. I hope you have a great day.

Hello painbr, I'm sorry for any inconvenience this may have posed for you. The screenshot depicts the Pokedex without a Pokemon selected. If you were to press the Bulbasaur, it would show the Pokedex information about it. Was this your concern? Also, you can look up spawns of Pokemon you are missing using the Reborn bot on Discord. Simply use the command [iCODE]^s <pokemon>[/iCODE]. Also, not all Pokemon have been added. For example, Victini is not in the game. There is also no way to acquire its seen data. I hope this information helps you. Let me know if you have any other questions. I hope you have a great day

Welcome! Hope you have fun :)

Welcome :)

Take care and best of luck :)

Hello, I'm really sorry about this inconvenience. The client you currently have is not up to date. This was previously an issue, but a new client was released soon after that resolved it. Please uninstall and completely delete the client you have. Afterwards, download and install the latest one. The download can be found here. Let me know if you continue to have any issues. I hope you have a great day.

Hello Leoearth, I'm sorry about this inconvenience. It appears you have merged. Your account with progress will be on the Silver Server. Have you tried to log into this server since merging? If you are unable to log in due to the "invalid username/password" prompt then you will need to change your password. This sometimes occurs after merging. You can change your password here to something alphanumerical. Please let me know if this information helps you. If the issue persists, please let me know more about the particular issue you are experiencing. Thank you for your cooperation. I hope you have a great day.

Hello, I'm really sorry about the inconvenience. Staff is aware that the move is bugged. Unfortunately, there is no ETA for when it will be fixed. There have been a lot of moves and abilities being fixed/added recently, and it may take some time. You can remain up to date in the official PRO Discord server where it will be announced when it is fixed. It will also be added to the Update Logs. You can check other moves that are not coded here. Once again, I am extremely sorry about this. Thank you for being patient in the meantime. Since this is a known bug, I am going to close the thread. I hope you have a great day. -Locked-

Welcome back to the game :) hope you enjoy the new content

Hello Smithy0520, I'm really sorry about this inconvenience. The Blue and Red servers were merged into the Silver server, and Yellow was renamed Gold. You simply need to merge your accounts in order to play. You can do this by logging into your dashboard. Please be careful to select the correct account as your main. Choosing the wrong account as your main will result in you story data being lost. If you still receive an “Invalid Password/Username message after completing the merge, please change your password here. Make sure your new password contains both letters and numbers. This should resolve the issue. You can find more detailed information about the merge errors here. For other information in general, you can view this post. Your account has not been lost, and you simply need to merge. Everything will be there once you complete this step. Let me know if this works for you. I hope you have a great day.

Hello unicorno82, I'm sorry about this issue you are having. As Fluffles stated, and also what I said in game, you are allowed one account per email. Please try the solution she suggested. Also, if you do not receive an activation email for a new account, there are a couple of solutions you should try. First, you can resend the email while in incognito mode on your browser. If you do not receive the email in 30 minutes, you can resend it while using the browser, Firefox. These solutions often work with individuals who do not receive the email. You can resend it here. Thanks for your cooperation. I hope you have a great day.

Hi cuong157923, I'm extremely sorry about this. The game is not available on IOS, and there are no plans to add a client for this. IOS is more complicated, and it does not easily allow apps to be downloaded from places other than the Apple App Store. PRO can not be added to the App Store. It is also not on Google Play. However, Android is much more flexible and allows apps to be downloaded elsewhere. Aside from Android, the client is available on Windows, Mac, and Linux. These downloads and their listed requirements can be found here. Again, I really am sorry that the game is not available for iPhone devices. Since a client is not possible for IOS, I am going to close this thread. I hope you have a great day. -Locked-

Hello Riyoka, You can check why your account is banned by logging into the dashboard here. You will also need to make an appeal which can be done here. You are allowed to bump your appeal once every 24 hours if you do not receive a response. Bans are not to be discussed any where on the forums other than in Appeals, therefore, I am going to close this thread. I hope you have a good day. -Locked-

Hello Sinto97, I'm really sorry about this inconvenience. This is not an uncommon problem, and there are a couple of solutions that can be used. I would first suggest that you resend the activation email while in incognito mode on your browser. If you do not receive the email within a half hour, please use the browser, Firefox, to resend it. These solutions often work for most individuals. You can resend the email here. Please let me know if these methods help you. The email can take up to 30 minutes sometimes to receive. Also be sure to check your spam/junk folders. Thanks for your cooperation, and I hope you have a great day.

Hello Plante, I'm really sorry about this inconvenience. Can you take a screenshot of you speaking with Toothless? He should list an option to teach your Pokemon Outrage. The screenshot will confirm that there is a bug at this tutor. Thank you for your patience and cooperation. Have a great day.

Your Kanto Pokemon should now be locked in the PC. Please be sure to have a Johto Pokemon on your team before battling any NPCs or wild Pokemon. Let me know if there are any other problems concerning this topic. Thanks again for your patience, and I hope you have a great day.

Hello GRmarine, I'm really sorry about this inconvenience. Please remain logged off from the game while I fix this issue for you. Thanks for your cooperation and patience. I will let you know when the problem is solved.

Hi BovaStark, The Kadabra has been restored. For future reference, you can add a response to this thread if you accidentally release a Pokemon. Once again, thank you for your patience and cooperation while this issue was resolved. Since there is nothing else to add, I am going to close this thread. Good luck and enjoy your Pokemon adventures. -Locked-

Hello again, You must have accidentally released it. Once you are offline in game, I will be able to restore it for you. I'll update you when this is done. Have a great day!

Welcome :) good luck on your Pokemon adventures!

Hello Wiewior251, I'm sorry about this annoyance. Staff members are aware of this bug and do intend to fix it. Thank you for making sure that it is known about. It is appreciated. Since staff is aware of the bug, I am going to close this thread. Once again, thank you for taking the time to ensure that it is known about. I hope you have a great day.

Hello n9ne1987, I'm sorry but Masterballs are not tradeable. However, you can obtain them in several different ways. PVP coin masters offer them for 10 PVP coins. They are located in Vermilion City, Mauville City, Olivine City, and Canalave City. The bug catching event sometimes rewards a Masterball as well as the Solaceon Daily Quest. The Battle Boss sometimes rewards this item too. I hope you find this information is helpful. Have a great day.

Hello BovaStark, Can you tell me more about this Kadabra? What nature was it and what ability? Thanks for your cooperation and patience. I hope you have a great day.

Good luck, Spacemuffin

Hello Illenium17, Again, I'm very sorry about this issue, and I'm also sorry for the delay. If you have not already tried a VPN, please do so. You can also try to open the link in incognito mode. Another potential solution is to use Firefox to access the link. The app is available on Google Play. Please let me know if any of these solutions help you. I hope you have a great day.