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Everything posted by Equilibrium
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Hello there, Westbro. I'm sorry for the inconvenience. In order to fix this error, you need to follow the procedure below: Disable your antivirus and firewall Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from here Keep in mind that sometimes you might need to restart your device in order to delete/install the application. If that doesn't solve the problem, add an exception to your firewall/antivirus and reactivate it. Hope this helped, looking forward to your reply!
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Hello, ductran123. Could you please elaborate more? What Pokemon exactly are you missing? Provide as much information as you can, to help you further. Looking forward to your reply!
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Hello there, Snakeking94. I'm sorry for the inconvenience. In order to fix this error, you need to follow the procedure below: Disable your antivirus and firewall Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from here Keep in mind that sometimes you might need to restart your device in order to delete/install the application. If that doesn't solve the problem, add an exception to your firewall/antivirus and reactivate it. Hope this helped, looking forward to your reply!
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resolved Wrong Location at Hoenn Map
Equilibrium replied to Sirnovic's topic in Client Bugs; Music, Graphics, etc.
Hello there, SirNovic. Sorry for the inconvenience and thank you for the report. It has already been forwarded to our Developers who are working hard on fixing this. Unfortunately, there's no ETA (Estimated Time of Arrival) on when that will happen. Once again, thank you for bringing this up to us, have a good day.- 1 reply
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resolved Super Repels are stopppng early some times.
Equilibrium replied to Drdoctor's topic in General Bugs
I understood your intentions and they were not ill at any way. Once again, thank you a lot for bringing this up, feel free to do so in future cases like this one. I wish you a great day/night! -
resolved Super Repels are stopppng early some times.
Equilibrium replied to Drdoctor's topic in General Bugs
Greetings, DRDoctor. Sorry for the inconvenience. I tried replicating the bug you explained in your post but without any fruitful results. Sometimes, you may indeed see that your repel "steps" are reducing faster than usual due to lag from the game / server, but it will still be effective. I can guarantee you that the effect of all Repels works as intended, except of that small issue when you reach 0 steps but sometimes you still encounter Pokemon, which cannot be fixed as of now. Maybe you could check your Internet connection as well, just in case that's another reason why it doesn't work perfectly. Let me know if you have any further questions. Once again, sorry for the inconvenience. Have a great day! -
In order to retrieve SEEN data for Moltres, all you need to do is to go to Professor Oak's Lab in Pallet Town (Kanto region) and interact with the PC behind him (here's a screenshot in case you cannot find it: http://prntscr.com/n6xogn) Let me know if this helped you.
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My deepest apologies, I thought that your account was in Gold. You are indeed correct, you do not have Moltres' seen data. Did you try to find Moltres in Victory Road Kanto 3F? Looking forward to your reply.
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Greetings, Toxis. Sorry for the inconvenience caused. The Dashboard, website login, and Password Reset aren't working as they should right now. Resetting your password temporarily won't let you be able to login in-game. Our Developers are already notified about this and are working hard on fixing this problem. Unfortunately, I cannot give you an ETA (Estimated Time of Arrival) on the matter, but you are free to join our Official Discord server and keep an eye on #announcements channel for further updates. Once again, sorry for the inconvenience caused. Let me know if you have any further questions.
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Hello, Khanglop6a4. After checking your account, it seems that you have Moltres' seen data on your account ShadowAdmin. You are only missing the seen data of Articuno and Zapdos. When you open Pokedex, you should be able to see that (#146 Pokedex Number, Kanto region) Let me know if you have any further questions. Have a good day!
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resolved Pursuit doesn't trap Baton Pass.
Equilibrium replied to Yakuzah's topic in Battle System Bugs
Feel free to make another post in the future to let us know about any bugs, so that we are aware of them. Once again, thank you for the report, have a good day! -
resolved Pursuit doesn't trap Baton Pass.
Equilibrium replied to Yakuzah's topic in Battle System Bugs
Greetings, Yakuzah. Sorry for the inconvenience caused. To begin with, there are 2 scenarios between these 2 moves: If the Pursuit user is slower from the Baton Pass user, then Pursuit should deal double damage (40x2 = 80 BP). If the Pursuit user is faster from the Baton Pass user, then Pursuit should NOT deal double damage (40x1 = 40 BP). In your case, it's the first scenario. However, that does not work as intended in PRO and it's a bug. As you already you, there will be a PvP Code rework in the future, which will fix all kinds of bugs. As for the ban you mentioned, most of the times PRO follows the banlist from other official Pokemon platforms such as Showdown for competitive scene, with several adjustments to fit PRO's metagame. If it is deemed necessary to be banned due to it being abused or "harming" the game's PvP scene in a way, it will be discussed thoroughly. Let me know if you have any further questions regarding this topic, otherwise I'll lock it. Have a great day / night! -
Hello there. Sorry for the inconvenience and thank you for the report. It has already been forwarded to our Developers who are working hard on fixing this. Unfortunately, there's no ETA (Estimated Time of Arrival) on when that will happen. Once again, thank you for bringing this up to us, have a good day.
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Greetings, naser40. I successfully recovered your Tepig and should now be at the last slots of your PC. In the future, please be more careful and use the following Megathread for such matters: Restore Pokemon Megathread Nevertheless, have a good day!
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Greetings, Dthanatiforos. Sorry for the inconvenience caused. Could you please try to move above these tiles (the example is in Fuchsia City's Safari, but that applies for every Safari entrance), as shown here: http://prntscr.com/n60f87 If you do that, you should be able to get inside the Safari without paying, as a reward for testing. Also, the train ticket and the reroll ticket are not rewarded as of now, stay tuned to PRO's Official Discord server for more info on the matter.
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download patcher not continuing
Equilibrium replied to Retropunk's topic in Client Bugs; Music, Graphics, etc.
Hello there, everyone. As NamelessHero27 said in his post, we are facing technical difficulties with the new client, which makes the autopatcher to not work. In order to solve this, you need to completely delete all PRO-related files you have in your device and download one of the following clients, depending on what your device's Operational System is: http://www.mediafire.com/file/za6eldx27d7ue44/PROClient_64.zip/file (x64, Windows) http://www.mediafire.com/file/s1y57jx29xu7u1g/PROClient_86.zip/file (x32 / x86, Windows) http://www.mediafire.com/file/5ljqoy6u0udstim/PROClient.apk/file (Android) http://www.mediafire.com/file/50ohuyd575p6q6q/PROClient_mac.zip/file (Mac) If for any reason the links above do not help, here is the official download link from our website. Let me know if you got this issue solved with this move. Looking forward to your replies. -
resolved Bug with the notification for running Pokemon
Equilibrium replied to Abygaelle's topic in General Bugs
Greetings, Abygaelle. Sorry for the inconvenience and thank you for taking the time to report this bug. It was already forwarded to our Developers who will look into it and try to fix it. Unfortunately, I cannot give you an ETA (Estimated Time of Arrival) on that, so please wait patiently until it's fixed. Once again, thank you for the report! Have a great night. -
resolved Wrong place on map shown in Lilycove
Equilibrium replied to Dragoniteswaifu's topic in Client Bugs; Music, Graphics, etc.
Hello there. Sorry for the inconvenience and thank you for the report. It is already forwarded to our Developers who are working hard on fixing this. Unfortunately, there's no ETA (Estimated Time of Arrival) on when that will happen. Nevertheless, have a great day! -
Locked as we talked about it in-game, sorry for the inconvenience once again. Have a great day!
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I assume the issue is now resolved! Since there's nothing else to say, I will now lock this topic. Feel free to make another post for any questions / issues you have in the future! Have a great day.
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As you told me in game, you made it out of Viridian Maze. Therefore, I will now lock this thread. Have a nice day!
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Greetings, skunk1. After checking your account, it seems that you have already obtained the Silver Disc and converted it to Porygon (which should be in your PC). If you returned from a long break, maybe you have forgotten that you already interacted with the NPC and gave it to him to convert it into Porygon, which takes from 1 to 6 hours to complete. Could you please check that for me? Looking forward to your reply! Have a great night.
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Hello there, BorutoShlak. Sorry for the inconvenience you are experiencing. I assume that you were lost in Viridian Maze, which is located in Viridian Forest. If you were lost inside Viridian Maze, make sure you check out the following picture, showing the entrance / exit of the maze: You just need to move where it says "Viridian Forest" in the picture, to get outside and proceed further. If the pictured linked above did not help at all or if you are not lost in Viridian Maze, then please let me know where you got lost so that I can help you further! Looking forward to your reply, have a nice day!
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Greetings, mrdvorak36. Sorry for the inconvenience you are experienced. In order to evolve Togetic to Togekiss, all you need to do is to use the Shiny Stone on your Togetic from your inventory to it. Here's how: Based on this gif I sent, try to do the same thing and your Togetic should evolve to Togekiss. Please, let me know if this worked and if you have any further questions. Looking forward to your reply!
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resolved Problem with unevolved pokemon! Staff read this it's important!
Equilibrium replied to Riruka's topic in General Support
Your Pokemon has been deleveled! Please, be more careful in the future and make sure to post in our Deleveling Pokemon Megathread for such matters. Nevertheless, have a good night!