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Epithet

Community Coordinator
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Posts posted by Epithet

  1. Hello @Kaiserf11and welcome back to PRO. 

     

    We aren't offering account resets anymore, but you can create a new account, and start fresh on that one. Keep in mind that you are allowed up to 4 accounts.

    Alternatively, you can login on the opposing server, Silver in your case, and have a fresh start there too.

     

    You should use a different email to register an account. Afterwards, you can change it to your existing email on the PRO dashboard. To do that, simply login, click "My Account", then click "Email", and insert your desired email. 

     

    Hopefully this answers your questions. 

  2. Hello @IamkelLy, apologies for the inconvenience.

     

    Have you perhaps attempted the Pinkan Island quest or the Heatran quest? The Pinkan Island quest will take all your Pokéballs and the Heatran quest will take your Master Balls until you finish the quests. After finishing the quests, you can reclaim them from the same NPC that took them. The Pokémon Ranger for the Pinkan Island quest and Buck for the Heatran quest.

     

    Hopefully this resolves your issue. If not, please let me know.

    • Checked/Done 1
  3. Hello @Ankh3r.

    A Pokémon in your PC with a lock signals that it is "region locked", meaning you have not reached the region it is from.

    To unlock it, you must reach the region it was caught in. Doing so will allow you to take it out of your PC and use it.

     

    Hopefully this answers your question.

  4. Hello @RafaelStein.
     

    You can transfer all your belongings from the Silver server to the Gold server with the Server Transfer feature on the PRO Dashboard. To do so, simply log in, click the "Server Transfer" feature under Tools on the left side, and then click "Transfer for free". It will take a few minutes for the transfer to go through.

    You are allowed to transfer for free once every 30 days, however, any subsequent transfers will cost 100 coins. There is currently no cooldown timer for the free transfer, so noting down when you transferred is advisable.

     

    To trade between accounts, you can open two clients and trade with yourself. Do note, that both accounts will need the 4th Kanto badge.

     

    Hopefully this answers your question.

     

     

  5. Hello @finnderboss. Apologies for the late reply.

    Hone claws is now properly coded and implemented into PRO in the form of a TM Tutor.
    It is located in Pastoria City, on the right side, near the water. You will need to surf to reach it and it will cost 7k per tutee.

     

    Hopefully this answers your question.

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