I am wondering why the appeals take ages to solve or respond to the members
And, why there is no warning about player-behaviour before completely banned them, like a warning record for each member
I used to work as a staff on GTA:SA Roleplay community server (~1k players) back then. I always go easy on the punishment for some first warnings, to warn players about the ban if continue to do so and help/guide them not losing their effort on playing the game.
To show the community that, the bad can also be guided in a good way.