Caelestya

Hello @Morecooler I'm glad to see the issue has been solved and all misunderstanding have been cleared. As there is no other question, I will proceed to lock this topic. Do not hesitate to create another topic if you encounter an issue and/or need assistance. Have a nice day, Caelestya

Hello @Morecooler. When winning the Bug catching contest 3 times, the Judge should indeed reward you with a Mega Stone. However, there are 3 different Mega Stones you can get from the Contest, and the Heracronite isn't guaranteed to drop first. You might have had the Beedrillite or the Pinsirite first. Can you please tell me if you indeed have one of those in your bag? Looking forward to your reply. Kind regards, Caelestya

Hello @Marcosdm1771996. It is impossible to use the HM Fly to travel from one city to another. To fast travel in Kanto and Johto, you need to unlock the Subway system. If you already obtained the Fly HM, just go back to the Saffron City Train Station and talk to the Subway Manager. If you did not obtain the Fly HM yet, you can find the corresponding quest, step by step, by clicking here To fast travel in Hoenn and Sinnoh, you'll need to unlock the Teleportation system. You can find the corresponding quest by clicking here. Do note that using one of those fast-travel systems will charge you with a 2.500 Pokedollars fee. You can also buy a Transit pass for different durations, which will allow you to travel how many times as you want with no fee as long as it is active. Did you have any other questions related to this topic? Kind regards, Caelestya

Hello @Dpace. Apologies for the delay. It appears that on the 23rd of August, you traded a few TMs including a Drain Punch TM to Bishalbataju, aswell as 70k. Do you remember proceeding to those trades? Looking forward to your reply. Kind regards, Caelestya

Hello @Popa I'm sorry for the inconvenience you experienced. PRO now have an Anti-Speedhack Tool, which bans or warns all users of Speedhack (a cheat that allows them to run way more quickly than other players), which helps us to fight against cheaters more effectively. However, when people encounter a big lag spike, the server might consider they went from point A to point B really quickly, if you moved during that lag spike. That is something the Anti-Speedhack Tool will also detect as a speed violation. This issue is due to the detection system being rather new, and thus it can be a bit faulty. In case you fear this issue might happen again to you, you can press [F2] in-game and use command 'perf' to record your game, to use it as evidence if the detection fails. Did you have any other question related to that topic? Kind regards, Caelestya

Since you had no other question, I will indeed proceed to lock this topic. Don't hesitate to create another thread if you meet any issue or need assistance. Have a nice day, Caelestya

Hello @Takenwasblank. I apologize, but I will be unable to proceed your request, as we currently do not offer Delevel service. This service was made obsolete with the addition of the Mysterious Candy, which allows players to evolve their Pokemons even at level 100. When the Mysterious Candy was not a thing, Deleveling was necessary since otherwise, players had no way to reach the fully evolved stage of their Pokemons when mistakenly leveling them to 100. Did you have any other question related to that topic? Kind regards, Caelestya

Hello @Myruby If you do not have access to your email anymore, you can create a thread in the 2FA Email Recover and Assistance, where a Staff member will proceed to help you. Do not forget to include your username and the new email you wish to link to your PRO Account. Did you have any other question regarding this topic? Kind regards, Caelestya

Hello @Choule19. I'm sorry to disappoint, but we sadly do not offer devoling services. I am unable to revert your Breloom back to a Shroomish. However, there is still a way for your Breloom to learn Spore. Having access to the Daycare also provides access to the Pre-Evolution move Tutor. By paying a 10k fee to this NPC, you will be able to teach your Breloom all the moves Shroomish can, but his evolution cannot. To have access to the Daycare, you beforehand need to defeat the Naero boss located in the Cerulean Cave. If you do not have access to the Cerulean Cave, I would advise following the wiki article related to the Cerulean Cave Quest by clicking on the link. Did you have any other question related to this topic? Kind regards, Caelestya

Hello @Galareah Alolan Vulpix is currently catchable in the Vulcan Cave 2F on Land, during Morning and Daytime only. You may be able to encounter it during other events, such as Valentine's day event in the Whitmore Residence Frontyard, or during the Christmas event in the Oakwood Cavern 2F (this one requiring an active Membership to be encountered). Did you have any other question? Kind regards, Caelestya

Hello @Sephirothbr. I am sorry for the inconvenience you're currently experiencing. However, I fear I cannot help on this specific topic. Very few Staff members have access to the 2FA subforum, and there are dozens, if not hundreds of posts they need to take care about. At the end of the day, they can't take care of everything instantly, as they have other staff duties aswell as their real life obligations, so the time needed to solve the problem will depends on their availability. Did you have any other question related to that topic? Kind regards, Caelestya

Hello @Jokerf I'm sorry for the inconvenience you're currently experiencing. As the 2 Factor Authentification (2FA) (an additional security to protect PRO players' accounts) has been enabled, some people might see themselves unable to log into their account due to not receiving the email or not having access to the email adress linked to their PRO account. Sadly, there isn't much I can do to help you, as you already posted on the 2FA Subforum. Very few people can take care of those issues, and they also have their real life obligations, as well as other staff duties. The only thing I can do is ask you to be patient, as your post will be replied to by the adequate Staff members, which will help you resolve the issue. Did you have any other question regarding this topic? Kind regards, Caelestya

Hello @Aomineakashi I'm sorry you had to meet such inconvenience. Do you remember what prof. Oak told you when you have shown the Bulbasaur to him, and can you tell me what he says now that you try to show him the Venusaur? Looking forward to your answer. Kind regards, Caelestya

Hello @Cuahangsung87. I have succesfully restored your Kingdra. However, if you ever need another restoration, I will ask you to use the Restoration Megathread, instead of making individual posts. Since your issue has been solved, I will proceed to lock this thread. Do not hesitate to create another post if you ever need assistance. Have a nice day, Caelestya

Hello @Mizutori Sadly, it is impossible in this game to get Eggs, by any means. Breeding would mean it would be easy for people to get Rare Pokemons, without even hunting them, while also getting good ones and possibly shiny ones (since you could repeat the process over and over until you have a Shiny 31x6), which would completely kill the MMO aspect of the game. Did you have any other question regarding this topic? Kind regards, Caelestya

Glad I've been able to answer your question. I will now proceed to locking this topic. Don't hesitate to create a new post if you have any other question or request. Have a nice day, Caelestya.

Hello @Avi001 There is no TM for the move Gyro Ball. However, there is a tutor in the Cinnabar Lab, Room 3, that can teach this move to your pokemon for a 15,000 fee. Did you have any other questions related to this topic? Kind regards, Caelestya

Hello @Madonion07 I'm glad I could be helpful and that you could get your Pokemon back. I will now lock this thread as resolved. Don't hesitate to create another thread in case you meet any inconvenience or have any question. Have a nice day, Caelestya

Hello @Madonion07 Those informations can be enough, but it really depends about the situation, notably if you have more than one Pokemon meeting all those criteria. Luckily for you, in this case, only one of your Larvitars was level 47, which allowed us to identify precisely the one you needed restored. I have restored your Pokemon. However, next time, you will need to use the Restore Pokemon Megathread by clicking on the link, and giving every information you have (the ID being obviously the best tool for us to retrieve your Pokemon). Did you have any other question concerning that matter? Kind regards, Caelestya

Hello @Holyjuliocuh Glad to have been able to help you. I will now lock this thread as resolved. Don't hesitate to create another thread if you meet any inconvenience or have any question. Have a nice day, Caelestya

Hello @Holyjuliocuh -If you want to change name, it will need to be at least 3 characters long, and maximum 15 characters long. -To proceed with the change, you will need to own 500Coins, so just possessing the Coin Capsules won't be enough, you will need to use them. -Sadly, even if someone created the account 7 years ago without ever playing it, we have no ways of removing accounts, nor will we change the name of said account as there is (although extremely low) that the person will come back to the game. So it is impossible for us to grant you the name of an existing account, even if never used. Did you have any other questions concerning the matter? Kind regards, Caelestya

Hello @Traptastic I have succesfully restored your Lvl.8 Turtwig, you are free to use your starter once again. If you ever need help restoring another of your Pokemons, please use the PRO Official Discord server "request-chat", or the Restore Pokemon Megathread by clicking on the link. Have a nice day, Caelestya

Hello @Han1402 It looks like you might have skipped some steps during the quest. Indeed, you need to collect the Adamant Orb, an item linked to Dialga, that allows you to fight the Legendary Pokemon by interacting with its statue in Eterna City. There are 3 possible locations for the Adamant Orb: the first 2 are in Eterna Forest, and the last one is in Wayward Cave. I would suggest checking the Wiki for more specific information about the location of the item in the forementioned places. After defeating Dialga, you will have the opportunity to battle Arceus, at the Spear Pillar, the summit of Mt. Coronet. Defeating Arceus should allow you to progress through the quest. Can you please try this, and tell me if your issue is solved? Looking forward to your reply. Have a nice day, Caelestya

Mysterious candies are items you can buy in the PvE, PvP coin shops and in every Department Store (The big malls, like the one in Celadon). They are consumables you can use on Pokemon to evolve then, even after they reached level 100, as long as you meet the evolution requirements. Did you have any other questions? Kind regards, Caelestya

Hello @Alphapredator I am sorry for the inconvenience, but we sadly do not offer Delevel services anymore. They were a thing when the Mysterious candies didn't exist, in case people forgot to evolve at level 100. That service being obsolete due to the release of said candies, it has been stopped. Sorry again, but you have no other choice but to level a new Pokemon up to lvl 60. I would advise being extra careful about the starting point of the quest, this time. I hope you understand. I am available if you have any other request or questions. Have a nice day, Caelestya