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Adiuvo

Community Coordinator
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Adiuvo last won the day on February 25

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  1. Hello everyone, I apologize for the reoccurring connection issue you all are experiencing. As I've mentioned in a few other threads, the problem is being looked into by Staff. I'll let you all know once a solution is found.
  2. Hello @Natsu02, I'm sorry to see you're having this issue playing the game. Staff is aware of the issue, and once we have a solution in place, I will let you know.
  3. Hello @Jyonim, I'm sorry your experiencing this issue. Staff is aware of the issue, and once a solution is will found, I will let you know
  4. Hello @Tgbnamish, I'm sorry to see you're having connection issues with the game. The issue has been made aware to Staff, and once we have a solution, I will let you know.
  5. Hello @Adm1ral777, I'm sorry you're encountering problems with the Diancie Quest. According to the Wiki entry about the quest, if the Nosepass stop following you, try leaving the area and then re-entering. Logging out will reset their positions. Please give this a try and let me know if it helps!
  6. Hello @Rndm1, Apologies for the problems you're having regarding access to the SS Anne. I'll try to help you out here. Don't worry about not seeing the ticket in your bag, it doesn't show up there. When you arrive at the end of the dock in Vermilion, what do the guards say?
  7. Sorry to hear that the problem persists after the latest client. I've gone ahead and moved this thread to the Bug Resolution Center subforum. This will allow other members of staff to see and help troubleshoot the issue.
  8. Sweet. I will now close this thread as you have the Pokémon restored. Feel free to create a new thread if you need help again in the future. Have a great day!
  9. Yay! I will now close this thread as the issue has been resolved. If you need help again in the future, please feel free to create a new thread. Have a great day!
  10. The Charmeleon has been recovered. Please check your PC to verify
  11. Glad you found everything! I'll go ahead and close this thread as the matter has been resolved. If you need help again in the future, please feel free to create a new thread. Have a great day!
  12. Hello @Lugario, I'm sorry to hear you lost your Pokémon. I don't see any Clone Charizards tied to your account at all. However, I did find a Clone Charmeleon, level 34 with a Bashful nature that was released in November of 2024. Perhaps this is the Pokémon you are thinking of?
  13. Hello @Kellsbelles, I'm sorry to hear you lost your items when returning the Pokémon. Both items have been restored to your account. Please login and verify that you have them again.
  14. Hello again, I've talked with the CS team, and have come to conclusion that you did complete the quest previously in 2020. There is a specific variable that is triggered when a player starts the battle with the quests Valentine Clefable, and we found that on your account. However, there is not a specific variable that shows if a player actually catches the Clefable. I have searched significantly and have been unable to find the Clefable either released, submitted to Collector Joro, or traded to another account. As far as I can tell, you battled the Clefable but failed to catch it. I know this is probably not the answer you wish to hear, and I apologize that I am unable to provide you with a better one. However, you can still encounter Valentine Cleffa, Clefairy, and Clefable where ever they spawn in the wild, including on the Event Island at the spawn Aphrodia Island West. Please let me know if you have any further questions
  15. Hi Zuniga, I've reached out to the Content Scripter team to see if we can figure out the issue. Its possible you may have started the quest in 2020 (which is why you have access to other locations), but did not fully complete it. In the mean time, you can try looking through our Guides section and see if you can find a walkthrough for the quest, or look for a video on youtube. You could try to follows step by step the quest and see if there was a point you may have stopped at. I'll reach out once we know more.
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