Adiuvo

Can you please show me an image of the interaction with the Serenia Village Mayor?

@Aerionx10, Unfortunately, your team didn't make the threshold this week for the week WQ. However, we believe the CS and Dev teams have identified the cause for you issue, and it should no longer occur going forward. We've also updated the NPC to explain how the threshold is determined. Have a great day!

Thanks for the information. I'm sorry it effected your teams hunt, I'm sure the hunt was stressful enough without the additional error. Our CS and Dev team were able to confirm the issue your team had, and were also able to determine the total IVs your team contributed from both hunts, which was 20648. Unfortunately, it was not high enough on the leaderboard to gain access to the Haunted Cave Depths, as the cut off this week was 28298 ivs (top 20% of entered teams). It sounds like the bug was identified and has been fixed, so shouldn't occur again going forward.

@Mikeethakid, Sorry, I missed the post about your team continuing the hunt, which could be problematic. To be clear, you guys stopped submitting after the original 12 hour mark? What are the in game names of the other players?

Excellent news, glad you've been able to get back in

Thank you for confirming. I've already notified the appropriate staff regarding the issue. Once I have more information, I'll respond here

The reason for being unable to access the caves for Sweetland is because one of the Town Mayors has not been fought. You'll need to head back to Serenia or Dreadtown and fight the Mayor to continue the quest. There are a few walkthroughs that can be found here if you prefer following a guide to solving it by yourself. Please let me know if you can continue the quest by fighting one of those town mayors.

Hello @Mikeethakid, I'm sorry to hear you're having issues with the Weekly WQ. The team party was under Sunseeker506, correct?

Hi @Nightmare2o1o, Thanks again for bringing this to our attention. I forwarded this information to our Testers last night, who have not yet encountered this issue. The initial suspicion falls on a potential client issue. They are recommending you close and reopen the client, and if the evolution error continues to persist, to then delete and redownload a new install of the client. Please let me know if the problem continues after trying these possible remedies.

Hello @Aerionx10, Thanks for submitting this issue. After forwarding to our CS and Dev team yesterday, they were able to confirm that your team contributed 19,388 total IVs. We're still not sure why the team was removed from the leaderboard, so unfortunately I can't give you an answer for that just yet. The team score will not be added yet to the leaderboard (to ensure it doesn't effect others and their submissions in progress), but should your team score make the top cut, it will then be reinstated so you could then have access to hunt in the Haunted Cave Depths. I believe this is a good solution, so we'll keep an eye on it tomorrow. Best of luck with your score getting through!

Hi @Duytthba, On our end, it shows that the 2 NPCs that would block you are now gone (Fairy Grande on Angel Hill and Werewolf Goku in Howling Woods). Can you please confirm that you have access to Serenia Village and Dreadtown?

Thanks for the info. The CS team were notified of your issue. Perhaps you can try the 32bit version and see if you have the same issue?

Hello @Igordhossegor, Thank you for investigating and submitting this bug. I've tried it on my PC and could not replicate the same issue on the 32bit Client. Are you using the 32 or 64 bit version of the Windows Client of Pro?

Hello @Nikarala12, Sorry to see you're having trouble with something, I will do my best to assist you. Im not quite sure the reason for investigating Silph Co. for Zapdos. Can you tell me what quest this is for? If you are trying to do the quest to catch Zapdos, it starts on Shamouti Island. You can read more about the Legendary Birds quest here. I look forward to your response!

Hello @Madhanmanchala, As you may be aware, a Trade Moderator has responded to your request in the original sales thread. Please see their reply there. I will go ahead and close this thread as the matter has now been resolved. Should you need support again in the future, please feel free to create a new thread. Have a great day!