Zarachi

Hello @Kirinzada Apologies for your loss during this important fight. I know it's frustating but we dont offer any assistance about a boss fight defeat due to server crash, net or a client crash since it's not in your hand. You will have to wait the cooldown end (12 days) to be able to fight the boss again. I know it's not the answer you were waiting for and I sincerely apologies for that. I wish you Good Luck for your future adventure! Take care, Zarachi

Hello @Ahmalar97 I'm sorry to hear about the issue you are experiencing but we dont offer any of these kind of service, you will have to catch a new Bulbasaur and Squirtle and be sure to show them to Prof.Oak before! Recommend you to check the wiki for Mega stone quest which can be found there I know it's not the answer you were waiting for and I sincerely apologies for. I'll now proceed to lock the thread but feel free to create another one if you have any further questions, issues etc.. Kind regards, Zarachi

Hello! As there is no any further question and thread is inactive. I'll now proceed to lock the thread but dont hesitate to create another one if you have any questions, issues etc... Kind regards, Zarachi

Hello @Infamousro Apologize for the issue you encountered. Sadly we dont offer these kinds of service, unpredictable stuff such as server crash, net issue or run away by mistake is not in your part. From what I see here, it is your fault and you will have to keep grinding to get it again. I know it's not the answer you were looking for and I apologies. I wish you a Good Luck with your future hunt. I'll now proceed to lock this thread but dont hesitate to create another if you encounter any issue, questions etc.. Take care, Zarachi

Hello @Kenburrg Apologies for the issue you are dealing with. You will have to reset your client by closing the game, it is a known issue. Hope this answer help you and dont hesitate if you have any further questions! Take care, Zarachi

Hello @Nfgamingisback You are free to evolve your pokemon without penalty, we are now using gen7 EXP formula! Your pokemon will require same EXP if they are not evolved or evolved! Hope this answer your question, dont hesitate if you have any further questions! Kind Regards, Zarachi

Hello, Nice to hear that your issue is good now! I'll now proceed to lock thread but if you have another issues, questions... dont hesitate to reach out! Take care, Zarachi

Hello @Geeansalvatoree From the last update, you can now drag pokemon from your box if they are region locked as stated here: is possible to drag Pokémon directly from the PC Storage into the trade window now, including region-locked Pokémon. The Region Locked Megathread Service is discontinued. You will be able to get your pokemon back! Hope this answer helped ! Take care, Zarachi

Nice to hear your issue got resolved! With the good new answer, I'll now proceed to lock thread but dont hesitate to create another one if you meet any issues, problems or questions! I wish you a Good Luck with your Diancie and a amazing day/night! Kind regards, Zarachi

Hello @Ladyblues Apologies for the issue you are dealing with. First I want to tell you that we cant see the video you send but I might have an idea why it's happening. You will have to leave the room and re-enter it, relog can cause some issues in front of Probopass. I recommand you to check this guide ! Let me know if it helped you! Wish you a Good Luck for your Diancie quest! Take care, Zarachi

Hello @Mochi00 As Onthepath stated, server transfer could take more time to you if you had many pokemons in your boxes compared to player with less pokemons. Now transfer can take around 5-8 seconds whatever the number of pokemon in your boxes but it still can take time depending of the queue transfer! And about 3rd, items can be lost when someone sent you a mail via Gold while you were not in the server and do a transfer to go Gold to get the item, it will be saved and you will be able to get it! Hope this answer your question! Take care, Zarachi

Hello, As there is no further questions, issues. I'll now proceed to lock this thread but dont hesitate to create another one if you facing another issue or questions. Take care, Zarachi

Apologies for the answer delay.@Infamousro What I recommend you to do is to make a report : here Take care, Zarachi

Hello! Nice to hear it got resolved! For future reference, you should use the Dashboard for password change when you will need it. As the issue is good and you asked to lock the thread, I will now proceed to do. Take care, Zarachi

As I see for example there is another trade with the user Kairos07, you give this person a Hydreigon Level 100 and a Gyarados Level 96 with the account Infamousro11 during the 30 November 2024 and a Cofagrigus during the 29th November 2024 to Shortfox14. With this account you are using (Infamousro) during the 29th November 2024, once again you trade with this person called Kairos07 and give him this list of pokemon: - Gyarados - Garchomp - Gengar - Hydreigon - Garchomp (different one) - Charizard And items such as Leftovers (2), Dragon Fangs (2) and one Black Sludge during the same day. And many trade with a player called Rohit8 in the same day, here the list: - Dragonite level 68 - Gyarados level 29 - Alolan-Grimer - Garchomp level 84 - Lucario - Dragonite level 100 And a xmas Lilligant wings. And there is no other trade outside of these account I give you. Regards, Zarachi

Hello once again !@Infamousro Do you want me to check the others alt account you have to see if there is more trade, I dont see any others trade outside of December 2024 as a whole. Let me know! Kinds regards, Zarachi

Hello @Goodbyepokemon Apologies for the issue you are dealing with. We are aware of this bug since the new christmas client release, DEV team are working on a fix and it will require a new client update. Cant give an ETA when it will be fixed but you should check PRO announcement discord channel to know when it will be fixed! Regards, Zarachi

Hello @Infamousro Welcome back to PRO! From our database, you traded around 11 Pokemons and a total of 4 items during the 7th June of 2025 to Kairos07 Here is the list of the pokemon you traded: - Conkeldurr - Donphan - Manectric - Skarmory - Lucario - Gardevoir - Kommo-O - Dragonite - Garchomp - Gengar - Raichu About the items here the full list: 1 Gyarados mount, 1 xmas Stantler mount, 1 Ghost Outfit 7 and a Ludicolo Hat! Hope this answer help you and dont hesitate if you need any further help! Regards, Zarachi

Hello @Mi4k1ll I'm happy to announce that server transfer are back, you should be able to transfer from now! I wish you a amazing time in PRO with Christmas event! Regards, Zarachi

Hello @Phoenix09 Apologies for the issue you experienced. Unfortunately we can not restore any Pokemon that were lost due to a crash, Crashes are unexpected and cant be predicted sadly. You will have to keep grinding to get another form! I wish you a Good Luck with your hunt! I know it isnt the answer you were waiting for and I apologize for the issue you had to deal with. I'll now proceed to lock this thread but dont hesitate to create another one if you have questions, facing issues... Regards and take care! Zarachi

Hello, Hope your future journey goes well! As there is further questions in this post and it become inactive. I'll now proceed to lock this thread but dont hesitate to create another one if you have further questions, issues... Regards, Zarachi

Hello, As there is no further questions, I'll now proceed to lock this thread. Wish you a Good Luck for your future Lake Trio catch. Dont hesitate to create another thread of you have any questions, issues.. Regards, Zarachi

Hello @Ohyeahtisoyko12 As Norex stated, Kaguya boss during Christmas event is a One-time boss. Once you done with it and get the reward, you will not be able to re-fight him again. Hope this answer help you and dont hesitate if you have any further questions! Regards, Zarachi

Good bye Raika! Wish you a good luck for In-Real life! Hope to see you again when you will be free again! Farewell!

Hello @Mi4k1ll Apologize for the experience you are confronting. Transfer from Dashboard are actually down since 4 days as announced in the official PRO discord: In preparation for a fix, we will be disabling server transfers It may take a few days before they are available again. No ETA when it will be fixed but I will comeback to you when it's possible to transfer again! Kinds regards, Zarachi