Zarachi

Hello @Wyloria ! Thanks for reaching us first. To clarify, you cant play with the same account in 2 server. As stated there : - Each account may only PvP on one server If you used Wyloria to play games in Gold, you cant use Wyloria account in Silver pvp server after server transfer. The reason is : Rating dont transfer between server, your ratings stay in gold. Hope it clears your issue. I wish you a wonderful day ! Take care, Zarachi

Hello @Ramzi2525 ! Apologies for the inconvenience experiencied. From what I see, you meet all the requirements to go to Crater Town, Kyurem, Zekrom done. Have you talked to the NPC in front of the cave in the beach, once he dissapear, go to right side of the Town close to the campfire in front of Dragonspiral Tower and speak with Damon. Once he is gone, you will need to go in route 109 as you are and the wailord should be gone. Meanwhile, I recommend you to check this guide which seem to be a good source and viable, can be found here Let me know if your issue is resolved after what I tell you to do! Very Respectfully, Zarachi

Hello @Upsun ! Apologies for the inconvenience you are dealing with. From what I see the reason the NPC is talking about Cerulean Cave is because your Garchomp in your party is level 57. You dont require to start the quest so no worry! With that said, to be able to trigger the Paul NPC quest, you require 6 pokemon around level +80! Hope it clears your issue dont hesitate if you have any further question! Take care, Zarachi

Hello @Bntz ! Apologies for the issue you are experiencing After obtaining the hints, you will have to found these NPC with a black cap, there is a total of a +5 thiefs in Crater Town, it could be other one in your side, be sure to speak to the other one such as the one close to pokemon statue, waterfall, before the Party Manager etc... Since it is random for everyone, I highly recommend you to talk to all of them until you get a question dialogue. Good Luck for your quest! Hope it clears your issue. Very Respectfully, Zarachi

Hello @Rhomaru Apologies for the inconvenience caused. From what I see, you tied many minigame, to be able to proceed into quest, you will have to beat Mini-game Master by 1 point ahead, also be sure to do the minigame in the cave where you are in case you havent (you can see the top score before entering the cave). Once you done with all the mini-games, you should be able to fight this boss. Hope it clears your issue. I wish you a wonderful day and Good Luck for the quest! Take care, Zarachi

Hello! You can disable the setting via login screen. Try to disable all the possible sound such as mute with the tick please! Once again apologies for issue. Take care, Zarachi

Hello @Lgxt ! Apologies for the inconvenience you are experiencing. Can you please try to disable the setting "Stream Music" via the sound setting and tell me if it solve your issue ? Once again apologies for the issue, it is a known issue where music can corrupt in rare moment. Very Respectfully, Zarachi

Welcome to the game! Hope you enjoying and hope you found a Toxtricity which is in game! :p If you need any help, dont hesitate to create a post in the General-support section, we will greatly help you as staff! Have a fun time with us and Good Luck for your goal and hope to see you in future event such as summer, Halloween etc...

Hello! Nice to hear it got solved! Since it is resolved, I'll now proceed to lock this thread but dont hesitate in future to report any issues you are experiencing! Very Respectfully; Zarachi

Hello @Rwondoooo ! Since I didnt receive a response since a long time, I'll now proceed to lock this thread but dont hesitate to create another one if you wanna bring it back. I wish you a wonderful day! Take care, Zarachi

Hello @Atilav ! From what I see you were able to catch your Cresselia, nice to hear! Since it is resolved, I'll now proceed to lock this thread but dont hesitate to create another one if you have any question, meet any issues etc... I wish you a wonderful day and a fun time playing the Summer Seasonal event! Very Respectfully, Zarachi

Hello! As it is resolved and unfortunately had to deal this with the hard way and unterstand the situation, I'll now proceed to lock this topic but dont hesitate to create another one if you have any further question, issue etc... I wish you a wonderful day and a fun time playing PRO during your summer seasonal event! Take care, Zarachi

Hello @Rafanunesffc ! From what I see, your issue got resolved and you were able to catch Moltres, nice to see! As it is resolved, I'll now proceed to lock this topic but dont hesitate to create another one if you meet any issues, have question etc.. I wish you a wonderful day, Good Luck for your Articuno if you plan to do it in future and a fun time in summer event! Take care, Zarachi

Hello again! Unfortunately it was a 2020 special quest and not possible and I cant help you there. I'm sorry to hear that new version doesnt attract you but nothing can be done. As it is resolved, I'll now proceed to lock this thread but dont hesitate to create another one if you have any further question! I wish you a wonderful day and Good Luck for your Summer event hunt! Very Respectfully, Zarachi

Hello @Kradden87 ! First, refrain from bumping your thread within 24 hours. And apologies for issue you are experiencing. To be able to get the Landorus caught data back, you will require to talk with the Computer in one of the Professor Lab. Let me know it if solves your issue. Take care, Zarachi

Hello @Randompeanut ! Apologies for the inconvenience you are experiencing. From our database, it look like you are missing one seen data in your gen1 pokemon which is Dratini. To be able to get the last prize, you will require to see his data. There is many different way such as trying to catch one, fight a NPC which have it or you could potentially try to speak with the Dratini in Dragons Den to get his seen data. Hope it clears your issue. Very Respectfully, Zarachi

Hello @Ramzi2525 ! First, I'm really sorry to hear about your lose versus this boss. Unfortunately it is not a bug, Hyper Voice bypass Substitute and crit consider drop stats and do normal damage, here I did a showdown calc for you with -4 (2 Shell Smash Gorebyss) versus a Simple crit Hyper Voice! Let say, you used 2 Memento before giving simple ability via Golduck, the Sylveon is at -4 (-2 from Memento) 0 SpA Sylveon Hyper Voice vs. -4 252 HP / 0 SpD Gorebyss on a critical hit: 400-471 (127.3 - 150%) -- guaranteed OHKO You can see there a crit do around +127 damage and kill Gorebyss and since boss have higher stats with EVs, it is a kill at 100% I can understand it is frustating but it is how Pokemon RNG can be sometime. I wish you a wonderful day and a Good Luck for your bosses run! Very Respectfully, Zarachi

Hello @Inutilista ! I sincerely apologies for the trouble you have with the quest. This quest can be tricky due to Kabutops being fast and attack the Eon at any moment, you will have to keep trying whilst being the fastest to be able to complete this quest! Meanwhile, I recommend you to use a pokemon with either Destiny Bond or Endeavor Focus Sash and Quick Attack/Sucker Punch to defeat the Aerodactyl. I wish you a Good Luck for your quest and wish you the success to be able to defeat this boss and get your reward! Very Respectfully, Zarachi

Hello @Sandwichkatze ! I have a good new, can you try to go to Route 25 Cave and speak with the Entei ? Once you done with it leave cave normally without USING a Escape Rope. Meanwhile your Mysterious Ticket got refunded and given back, let me know if it is not the case and also let me know about Entei. Very Respectully, Zarachi

Hello @Sandwichkatze ! Apologies for the issue you are dealing with. From what I see, you are meeting all the requirements (full gen2 caught data, Entei caught via boss) and you did many legendaries via World Quest, shouldnt be an issue. I did forwarded your issue to the appropriate team and I'm waiting for a answer, please be patient. Once again apologies and I will comeback to you when I have a response. Take care, Zarachi

Hello @Ilamix ! Apologies for the issue you are experiencing. From what I see from our database, you made a mistake and made your Farfetch holding your Arcanine Mount! To be able to get it, you will have to open the Pokemon card of your Farfetch and remove the Arcanine Mount! Hope it clears your issue! Very Respectfully, Zarachi

Hello @Lisheylong ! Apologies for the inconvenience you experienced. I'm really sad to hear that you lose your legendary due to recoil but unfortunately nothing can be done to restore it in our side, you will have to use another ticket. What I recommend you to do is to check the pokedex and see what moves the pokemon have around this level. Once again sorry. I wish you a wonderful day and Good Luck for the future World Quest and summer event hunt! Take care, Zarachi

Hello @Xianxen ! Unfortunately Moltres Wings via this quest is not a thing anymore and was a quest locked to 2020 only and not possible anymore. The only way now to get the Moltres wing currently is via PvP coins only. Hope it solves your issue! I wish you a wonderful day, a fun time during your seasonal summer event with many luck in your goals! Very Respectfully, Zarachi

Hello @Freespirit87 ! Apologies for the inconvenience experienced. It it a known bug where former map transfer into new one due to a faster loading since new client. There is now a optional client update which fix this issue, can you either update your client if you are in window or re-download the new client. Let me know if it solved your issue! Take care, Zarachi

Hello @Divinegold ! Apologies for the inconvenience encountered! It it a known bug where former map transfer into new one due to a faster loading. There was a optional new client you will require to download/update if you are in window client, solve this issue and load NPC correctly. Let me know if it's worked for you. Very Respectfully, Zarachi