Zarachi

Hello @Tuzzii ! Apologies for the issue you are experiencing! From what I see, you still have your mount but you made it hold to your Venusaur in your party ! So to be able to get the mount back, you will have to remove the hold item from your Venusaur which is your Dragonite mount! Hope it clears your issue! Have a wonderful day and a fun time playing PRO, Good Luck for your journey! Very Respectfully, Zarachi

Hello! Nice to hear your issue got resolved! As you seen I did forward your issue instant and got fixed when one of the appropriate team member was online and free. Once again Apologies for the inconvenience caused. I wish you a wonderful day and have fun playing PRO ! Very Respectfully, Zarachi

That what I tell you in the first sentence, I did bring your issue to appropriate team but you will have to do it from the option I asked you to go.

Hello @El3ctrik! Apologies for the issue and thanks for you report about it, it been forwarded! As stated by the message you have to merge your data from the My Account or Server Transfer option from the Dashboard ! Once you done with it, you will be able to log into Silver server. Let me know if it worked ! Very Respectfully, Zarachi

Hello @Boltackle! Apologies for the inconvience you are experiencing. Unfortunately, there is no bug. Pretty sure you missed a Gardevoir during your run which was well-hidden. I can speak since I did a run few days ago and there was no issue with the Gardevoir and was able to proceed into the Gardevoir boss fight. Be sure to check every spot such as behind the candle, table etc... I wish you a wonderful day and a fun time playing PRO with your future dungeon runs. Take care, Zarachi

Hello ! Nice to hear you were able to finish the quest! Congratulations on your Manaphy! Have a wonderful day and have fun playing PRO and EVing your Manaphy ! Very Respectfully, Zarachi

Hello! Can you provide a screen of NPC at East side of Eumi Island ? Elizabeth and Kyle. Thanks in advance and Apologies.

Hello once again! @Macoyph First Apologies for all these questions but it is helping me a lot to understand your issue! Thanks for the informations, last request now. What happens if you go into the temple at left of Eumi Island Town where you are, can you enter the Temple and trigger the dialogue with the NPC which will bring access to the area I asked you to interact before. Once again apologies. Have a wonderful day and let me know. Very Respectfully, Zarachi

Hello @Angeldumunzet! Apologies for the delay in the answer. But I'm here to tell you a good new! If you still encounter pokedex legendaries bug issue, you will now be able to get their caught data back by speaking to the PC in one of the professor lab of his region (Oak, Elm, Birch, Rowan) Once again Apologies for the issue and let me know if it resolved. Very Respectfully, Zarachi

Welcome to the game ! Hope you enjoying the game and have a fun time playing PRO! Good Luck for all your future goals!

Hello @Macoyph! Thanks for the answer about NPC! So you confirmed there is no NPC there, now my next question is: What happens if you talk to the Sailor NPC which bring you to the temple of Sea ? The NPC can be found in the dock at Eumi Island Town. Once again Apologies for the inconvenience. Very Respectfully, Zarachi

Hello @Macoyph! First I would like to apologies for the delay in answer, your thread got deleted into the amount of thread. And apologies for the inconvenience you are dealing with. I would like to know what happens if you go East of Eumi Island Theme Park 1, do you have a NPC called Lyzabeth or any Team Rocket Members ? Waiting forward for an answer. Take care, Zarachi

Welcome to PRO, hope you enjoying! Good Luck for your journey with your fellow Pikachu starter which evolved now! Hope to see in your chat one day and have a discussion!

Hello @Alpha0501! Unfortunately, Dragapult and Baxcalibur are not in game yet. There is plan to add more pokemon in the future via many different way but no ETA. Meanwhile, I highly recommend you to check the official PRO wiki to be able to see different pokemon spawn you can found into the PRO World! Here is the Link and if you want join our official PRO discord to be aware about future pokemon release! Hope it clears your question! I wish you a wonderful day and have fun playing PRO ! Very Respectfully, Zarachi

Hello @Longlivetheking! Apologies for the issue you are experiencing. Happy Hour effect is disabled to keep a fair MMO environment. It is the same case for Payday also. Hope it clears your question. I wish you a wonderful day and have fun playing PRO! Take care, Zarachi

Hello @Rwondoooo! As I see there is no released Gyarados or Banette in our database. I see 3 normal Gyarados in your PC (level 25,65,67) and that the only thing. Very Respectfully, Zarachi

Hello @Kradden87! Apologies for the release of your pokemon. I have restored your Pangoro and it should be in the last box of your PC. For future reference, I highly recommend you to use the Restoration MegaThread which can be found there ! As it is resolved, I'll now proceed to lock this topic but dont hesitate if you need any further help or have any question. I wish you a wonderful day and a fun time playing PRO during the last hours of Easter Event! Take care, Zarachi

Hello @Rwondoooo! I'm sorry to hear about the inconvenience you are dealing with. Do you remember the Pokémon used? Waiting forward for an answer. Very Respectfully, Zarachi

Hello @Ianjaipersaud! Apologies for the inconvenience you are experiencing. Unfortunately, we dont offer de-level service for a mistake. When you lend a pokemon, you have to trigger the option and be very careful about being sure it is a lending, it show time and lending option. I completely understand it can be frustating and I sincerely apologies but nothing can be done unforch. I'll now proceed your thread since it is resolved but dont hesitate if you need any further help in future. I wish you a wonderful day/night and a fun time playing PRO during Easter Event, hoping success ! Very Respectfully, Zarachi

Hello @Sylvania! As you found out, CC is not pokedollars but Coin Shop currency which can be found in the Orange backpack option. As it is resolved as you found out by yourself, I'll now proceed to lock this thread. But dont hesitate to create another thread if you meet any questions, issues etc... I wish you a wonderful day and a fun time playing PRO during Easter event! Very Respectfully, Zarachi

Hello @Blackrpg! First Apologies for the issue you are experiencing. Unfortunately due to a issue with pokedex seen data getting removed, you encountered this problem. But sorry to tell you that we dont offer this service to restore a lose seen data, you will have to catch a new Froakie and evolving it back to get the seen data again. Here is the current spawn where you can get Froakie: -Eumi Island theme Park 3. To be able to access this island, you will require to be done with Manaphy quest which can be found in Lilycove City in Hoenn, more informations can be found there ! If you are done with the quest, you will require to talk with the NPC called Sailor Jacob which is at Lilycove City Port. Once you there, you go north and right and there you are at Froakie spawn. Once again Apologies for the issue. I wish you a wonderful day and have fun playing PRO during Easter Event! Very Respectfully, Zarachi

Hello once again. As I explained earlier the Gible being traded and being the only informations I got about potential release, I just cant proceed into your request for the reason that I dont have the informations needed to assist you and there is many pokemon into our database more when a lot of them cant be from your OT. I would like to know what the species is to progress further into your request. Take care. Zarachi

Hello @Deadlyassassin! Apologies I was confused and I sincerely apologies. You sell your Summer Gible to the user Agresivity for 950.000 pokedollars in December. You didnt release it, so it will not be possible to proceed your restoration request since you sell it. Hope it clears your issue. Very Respectfully, Zarachi

Hello @Nab! Apologies for your issue you are encountering. From what I see you traded this Porygon with the User Valory during the 19th of July 2025. Hope it clears your issue! I wish you a wonderful day and have fun playing PRO during easter event! Very Respectfully, Zarachi

Hello @Deadlyassassin! First Apologies for the delay, it is my fault. Unforch I'm coming with a bad new, look like you release it with Collector Joro and since months, we dont offer any restoration service with this NPC. I know it was not the answer you were waiting for and I sincerely apologies. I wish you a wonderful day and have fun playing PRO during Easter event, Good Luck for your hunt, hope you get what you want! Very Respectfully, Zarachi