To lift the staff's moods:
It is definitely not 80% of the player base who thinks like this. I think it's more likely the case that more than 80% of the players are happy and thankful for all your work!
I hope you don't let posts like this discourage you too much, because it would be a shame to waste away such an amazing project.
Also, even though maybe slightly off-topic, I read that you are understaffed and I am planning on filing an application once I move back to europe. At the moment I live in Asia and don't have the time and resources to do so, but I am planning on moving back next month so if you are still looking for designers by then I'll gladly tackle the challenge and apply. :) So, don't lose hope if things look rough, I am sure that the biggest part of the player base is in good spirits about the game, too! :Angel: