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Nebulas

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Everything posted by Nebulas

  1. Hi again Could you try the following: • Run the game in compatability mode • Make sure all your drivers are up to date. • Make sure you have the latest windows updates installed • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Please let me know if your issue is resolved by doing the above. Kind regards - Nebulas Dedicated Support Team
  2. As you've successfully downloaded the game, I'll now lock this topic. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked -
  3. As the Gold Server is back online, I'll lock this topic. Please keep in mind our forum rules next time. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked -
  4. I'll now lock this topic as it has been resolved. Thanks for providing the assistance needed. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked -
  5. Hi there This seems to be an issue with your Display Drivers. Please update to the latest Drivers and install the latest Windows updates. Let me know if your issue has been resolved or not. Kind regards - Nebulas Dedicated Support Team
  6. Hi there Your Red server progress is still intact. Red and Blue server have merged into the Silver Server... Follow the merge steps to succesfully merge your account. How to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! In your case, you would have to select the Red Server as your main account. if you have some errors while doing the merge, please do check the Common Merge Errors: FAQ. With this said, I wish you a good day! Kind regards - Nebulas Dedicated Support Team
  7. Hi there Could you try the following: • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Please let me know if your issue has been resolved by doing the above solutions, and with this said, I wish you a good day! Kind regards - Nebulas Dedicated Support Team
  8. As your issue has been resolved, I'll now lock this topic. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked -
  9. Hi there Please make an appeal in the Discipline Appeal Subforum. General Support is not the place to appeal a ban. Kind regards - Nebulas Dedicated Support Team - Locked -
  10. Hi there This seems to be an issue with your NVIDIA Drivers. Install the latest drivers, but clean install them to remove all existing stuff first. Let me know if your issue has been resolved or not, and with this said, I wish you a good day! Kind regards - Nebulas Dedicated Support Team
  11. Hi there I have de-leveled your Pupitar to level 99. You should be able to evolve it now. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked -
  12. As your issue has been resolved, I'll now lock this topic. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked -
  13. Hi there Please make an appeal in the Disciple Appeals Subforum. As stated in the General Support Rules: Kind regards - Nebulas Dedicated Support Team - Locked -
  14. As you've successfully merged your account, I'll now lock this topic. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked -
  15. Hi there Could you attach the crash log you're receiving in a reply to this topic. The crash log should be located nexto the Exe file. C:\Users\x\AppData\LocalLow\PROTeam\Pokemon Revolution\Crashes The crash log Could also be located there, the x is replaced with the User Profile Name on your PC. If you're unable to attach the file, then copy what is in the .Log and paste it in the reply. Kind regards - Nebulas Dedicated Support Team
  16. As you've successfully merged your account, I'll now lock this topic. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked -
  17. Hi there Your Red server progress is still intact, it has not been deleted. You must first merge your Blue and Red server accounts to play again on the Silver Server. Follow the merge steps to succesfully merge your account. How to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! In your case, you would have to select the Red Server as your main account. if you have some errors while doing the merge, please do check the Common Merge Errors: FAQ. With this said, I wish you a good day! Kind regards - Nebulas Dedicated Support Team
  18. Hi there Could you try the following: • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Please let me know if your issue has been resolved by doing the above solutions, and with this said, I wish you a good day! Kind regards - Nebulas Dedicated Support Team
  19. Hi there Please make an appeal in the Disciple Appeals Subforum. As stated in the General Support Rules: Kind regards - Nebulas Dedicated Support Team - Locked -
  20. As your issue has been resolved, I'll now lock this topic. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked -
  21. Hi there I have moved your Venusaur and Pikachu back into your PC. Could you have a check and let me know if everything is working again? Kind regards - Nebulas Dedicated Support Team
  22. Hi again Sorry for the delay in responding to your issue. Your Togekiss has been recovered and should be back in your PC. With this said, I wish you a good day! Kind regards - Nebulas Dedicated Support Team - Locked -
  23. Hi again I've moved the Pokemon that were stuck in your Party into your PC. Could you have a check and tell me if everything is working? Kind regards - Nebulas Dedicated Support Team
  24. Hi there I've de-leveled your Gligar ingame earlier. All you have to do is level it up during nighttime from 6pm till 6am while it holds a razor fang. With this said, I wish you a good day! Kind regards - Nebulas Dedicated Support Team
  25. Hi there Could you tell me which Pokemon are stuck in your Party? Kind regards - Nebulas Dedicated Support Team
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