I cant log in game

[Damanhko]

I have tried log in game for an hour but it always crashed and pushed me out ( Yesterday still playing )

[Xylos]

I have tried log in game for an hour but it always crashed and pushed me out ( Yesterday still playing )

 

Hey[uSER=593048] damanhko,[/uSER]

 

Im sorry for this inconvenience.

The PRO server are kinda instable right now and we also had some maintenances which required a locked server. Sorry for that but that was needed to update the game.

 

In case you play on the android version, please read this:

We are aware of the current issues that our users are experiencing with the Android client and are actively looking for a solution. We're sorry for any inconvenience this causes however we recommend that you don't play using mobile devices for the time being.

 

We will update you when a new Android client goes live at our Discord Server.

 

Since you you mentioned some very frequent crashes, if you know they are not caused by the servers, take a look at our general issue guide which usually helps for crashes not caused by the server:

Crash issues or other issues

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

Keep me up to date.

 

Regards Xylos