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Hi,

My Game is crashing every half hour, sometimes every 3 minutes.

I dont know what the problem is. My graphic cards have the newest updates.

It could be usefull if an admin please look over my error logs.

 

Hey[uSER=2154825] Claaax,[/uSER]

 

Im sorry for this inceonvenience.

Please try following out of our issue thread, which is usually helping for general crash issues:

 

Crash issues or other issues

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

In case it should not work, please send us your crash log. Let me know the outcome! :)

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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