I can not log in to my silver account though I am sure about the stability if my internet connection I am not banned all what it says is " can not connect to server " .

I can not log in to my silver account though I am sure about the stability if my internet connection I am not banned all what it says is " can not connect to server " .

Hi there. Can you please check with the following questions:

Hit by a "Cannot connect to server" message

 

Follow these steps and you will be fine:

1. Check your requirements.

 

2. Please confirm that the server is online via the official server status link here.

Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again.

 

3. Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game.

 

4. Always make sure your client is up to date! You must download a new client each time when a new update is released: Client Download Repository (delete the old client before extracting the new one). You will be given a prompt before logging in ("Out of date version") if your downloaded client is not updated.

 

5. If you are receiving a "Can not connect to server" prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "Cannot connect to server" prompt is the server being down.

The last update was not today right ?

The last update was not today right ?

No, but it was rather recent. If you haven't updated your client you'll have to download the latest update here!

My client is updated today i was playying pro . But suddenly i dc and can not more log in

My client is updated today i was playying pro . But suddenly i dc and can not more log in

Hi there. Can you please try the following as well as fully restarting your PC?

• Run the game in compatability mode

• Update your Display/Graphical Drivers

• Update your Windows Version

• Add an exception for the client in your Firewall and Antivirus

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

I was playing today but i got dc from pvp and then everything went wrong and i can not log in after that

Hi there. Can you please try the following as well as fully restarting your PC?

• Run the game in compatability mode

• Update your Display/Graphical Drivers

• Update your Windows Version

• Add an exception for the client in your Firewall and Antivirus

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

I did these but still can not log in

I did these but still can not log in

Hi there. Can you try using a VPN or Proxy? Let me know if this works for you.

Hi there. Can you try using a VPN or Proxy? Let me know if this works for you.

Sorry,still not working :(