i ve tried to re-download the game but nothing change, cleaned all the temporary file as well.

Help?

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i ve tried to re-download the game but nothing change, cleaned all the temporary file as well.

Help?

Hi there. Can you please try all of the following that are applicable?

• Run the game in compatability mode

• Update your Display/Graphical Drivers

• Update your Windows Version

• Add an exception for the client in your Firewall and Antivirus

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

Hi there. Can you please try all of the following that are applicable?

• Run the game in compatability mode

• Update your Display/Graphical Drivers

• Update your Windows Version

• Add an exception for the client in your Firewall and Antivirus

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

 

Actually i ve already tried the game in compatibility mode for win 7 and 8 ,

graphic card is updated as well as the win 10 version,

antivirus and firewall disabled during the try ,

no other processes in the background .

Actually i ve already tried the game in compatibility mode for win 7 and 8 ,

graphic card is updated as well as the win 10 version,

antivirus and firewall disabled during the try ,

no other processes in the background .

Hi there. How is your internet? This may affect your ability to connect to our servers.

Hi there. How is your internet? This may affect your ability to connect to our servers.

Not a single problem i play various games online without an issue

Not a single problem i play various games online without an issue

Alright. Can you try to play on another device?

Alright. Can you try to play on another device?

 

thats could be a problem since i dnt ve other devices that can run it atm

thats could be a problem since i dnt ve other devices that can run it atm

Hi there. Could you try using a VPN or Proxy then? Let me know if this works for you.

Hi there. Could you try using a VPN or Proxy then? Let me know if this works for you.

 

i ve 0 knowledge about it , i dnt know from what to start

i ve 0 knowledge about it , i dnt know from what to start

Hm, in that case, I'd use that as a last resort. Can you try restarting your PC, then reinstalling PRO then? It may be your background processes that are causing the non-responsive client.