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Can't login in gold server but I can login in silver why?

Aryanalain2
in Resolved General Support

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Whenever I press login gold it is showing login in and it is going from that area and it is not opening

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Whenever I press login gold it is showing login in and it is going from that area and it is not opening

Hi there. This may be caused by a temporary ghost queue. You should be placed into the server after waiting a few minutes. As quoted,

If you are able to see a "Logging in" prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary "ghost" queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown.

 

Now, are you still having trouble accessing the servers? If so, please let me know so I can help you further!

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Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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