Darkpiece2002 Posted September 13, 2018 Share Posted September 13, 2018 (edited) When I log in, the screen goes black and automatically pulls me out of the server ... I've already connected 25 times and I still can not play ... Edited September 13, 2018 by darkpiece2002 Link to comment Share on other sites More sharing options...
Fluffles Posted September 13, 2018 Share Posted September 13, 2018 When I log in, the screen goes black and automatically pulls me out of the server ... I've already connected 25 times and I still can not play ... Hi there. Can you tell me your operating system? Also, please be sure to delete all your PRO Files, reinstall PRO, and restart your device. Let me know if this works for you. 1 ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Darkpiece2002 Posted September 13, 2018 Author Share Posted September 13, 2018 Hi there. Can you tell me your operating system? Also, please be sure to delete all your PRO Files, reinstall PRO, and restart your device. Let me know if this works for you. Hello ^^ game in the Android system I uninstalled the game, and I installed it but the problem persisted ... so wait and I can login and play, however, the error sometimes appears, but not insistently Link to comment Share on other sites More sharing options...
Darkpiece2002 Posted September 13, 2018 Author Share Posted September 13, 2018 However, I complain about this error in the forum, as there are rumors that people have been sanctioned for connecting and disconnecting very s ... which I think has caused such an error. Link to comment Share on other sites More sharing options...
Fabian0594 Posted September 13, 2018 Share Posted September 13, 2018 >:v 1 Link to comment Share on other sites More sharing options...
Fluffles Posted September 13, 2018 Share Posted September 13, 2018 However, I complain about this error in the forum, as there are rumors that people have been sanctioned for connecting and disconnecting very s ... which I think has caused such an error. Hi there. Since the error isn't constant, it is due to your internet provider. Please be sure to check with the folloiwng questions. Also, it's good to contact your internet provider if you are not receiving optimal service. ▪︎ Are you using Proxy? Try not using it, and then test again ▪︎ Are you trying to play at home/work/school? Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. 1 ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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