Kisuna Posted October 25, 2018 Share Posted October 25, 2018 Can someone help me out here? My situation is that I just updated my game and got to the login screen without any problems. But then I could not find my blue server which i played last time I logged in, which was a little while ago. so I searched the news about that and found out that blue and red server have merged to the silver server, and that my data from blue is still save waits for me to merge it with silver. I did that according to how it should be done and also changed my password since I forgot my old one. so I probably should be able to log in the game, but I can't. The message I receive is "invalid username or password" but i checked both. Did I miss something that need to be done or did I any mistake? I'm gratefull for every help. Link to comment Share on other sites More sharing options...
Fluffles Posted October 25, 2018 Share Posted October 25, 2018 Can someone help me out here? My situation is that I just updated my game and got to the login screen without any problems. But then I could not find my blue server which i played last time I logged in, which was a little while ago. so I searched the news about that and found out that blue and red server have merged to the silver server, and that my data from blue is still save waits for me to merge it with silver. I did that according to how it should be done and also changed my password since I forgot my old one. so I probably should be able to log in the game, but I can't. The message I receive is "invalid username or password" but i checked both. Did I miss something that need to be done or did I any mistake? I'm gratefull for every help. Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Hope this helps and have a nice day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Kisuna Posted November 16, 2018 Author Share Posted November 16, 2018 Thanks! I don't know why though, because I had changed my password before.... But I don't care anymore because I can play with my old team again :) Link to comment Share on other sites More sharing options...
Fluffles Posted November 16, 2018 Share Posted November 16, 2018 Thanks! I don't know why though, because I had changed my password before.... But I don't care anymore because I can play with my old team again :) Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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