Hello,

 

I just want to for first time to sinnoh and Talk to Hannah, but while we speak she dissapeared.

Now she is gone …

I tried a few Things to get her back.

- relog

- Change place

- F2 + clearmaps and closet the Client

 

Nothing worked to get her back... i asked in discord a moderator but he send me here.

Following is the conversation beween e and the Mod. His solution doesn´t work…

 

Please help me

 

 

 

Saschmaelheute um 16:22 Uhr

it doesn´t work ... clearmaps , relog change map ...... annah is gone . is there an other solution to get her back ??

 

Vector the Poochheute um 16:22 Uhr

@Saschmael not relog, close the game entirely.

 

Saschmaelheute um 16:23 Uhr

yes i tried both

is there an other way to go to sinnoh for first time ???

 

Vector the Poochheute um 16:24 Uhr

No there is not.

I would say try taking your issue to general support in the forums to see if PRO Staff can assist you there.

 

BuddyBotBOTheute um 16:25 Uhr

Here is a link to the General Support sub-forum.

https://tinyurl.com/PROGeneralSupport

 

Saschmaelheute um 16:28 Uhr

thanks for help i hope it ´ll be fixed soon ... im sad now ....

 

Vector the Poochheute um 16:28 Uhr

Don't worry, I'm sure you will be able to continue your adventure.

No-So-Ghostly-Anymore Keitanitoheute um 16:28 Uhr

@Saschmael Please, be sure to explain and type what i already made you try, in that way you will help PRO STAFF to help you

that's an important step in order to help staff to help ya.

 

Saschmaelheute um 16:29 Uhr

io hope so ok i understand

Hello,

 

I just want to for first time to sinnoh and Talk to Hannah, but while we speak she dissapeared.

Now she is gone …

I tried a few Things to get her back.

- relog

- Change place

- F2 + clearmaps and closet the Client

 

Nothing worked to get her back... i asked in discord a moderator but he send me here.

Following is the conversation beween e and the Mod. His solution doesn´t work…

 

Please help me

 

 

 

Saschmaelheute um 16:22 Uhr

it doesn´t work ... clearmaps , relog change map ...... annah is gone . is there an other solution to get her back ??

 

Vector the Poochheute um 16:22 Uhr

@Saschmael not relog, close the game entirely.

 

Saschmaelheute um 16:23 Uhr

yes i tried both

is there an other way to go to sinnoh for first time ???

 

Vector the Poochheute um 16:24 Uhr

No there is not.

I would say try taking your issue to general support in the forums to see if PRO Staff can assist you there.

 

BuddyBotBOTheute um 16:25 Uhr

Here is a link to the General Support sub-forum.

https://tinyurl.com/PROGeneralSupport

 

Saschmaelheute um 16:28 Uhr

thanks for help i hope it ´ll be fixed soon ... im sad now ....

 

Vector the Poochheute um 16:28 Uhr

Don't worry, I'm sure you will be able to continue your adventure.

No-So-Ghostly-Anymore Keitanitoheute um 16:28 Uhr

@Saschmael Please, be sure to explain and type what i already made you try, in that way you will help PRO STAFF to help you

that's an important step in order to help staff to help ya.

 

Saschmaelheute um 16:29 Uhr

io hope so ok i understand

 

The problem has been resolved ingame.

Once again, Im sorry for the inconvenience.

 

Have a nice day and enjoy Sinnoh! :)

 

Regards Xylos