Xylos Posted November 4, 2018 Share Posted November 4, 2018 Are some Pokémon stuck in your party and you would like to have them removed? If so, please post a reply with your in-game name and your server. A Staff member will remove them from your team and place them in the last slots of your PC. Please remove all items held by your stuck Pokémon, otherwise you may lose the items. Why did this happen? There are two possible ways why it happened to you. Our client had a bug. All Pokémon you caught (Only counts for players in story mode) may had a wrong region as caught region. This means when you were in Johto, you caught Pokémon which were accidentally registered as Kanto Pokémon in our database. As you cannot use Kanto Pokémon in Johto until you have 8 badges, they will be stuck and cannot be removed as player. A merge issue. Sometimes when you merge your account, while you haven't finished the story part of your current region, your party may contain few old Pokémon of your previous regions. As you cannot use Pokémon from previous regions until you have 8 badges in your current region, they become stuck in your party. When a staff member removes them, can I use them later? They will be locked in your PC until you have completed 8 badges in your current region. We can unfortunately not avoid that, but they will not be deleted! Can I avoid that? Sadly, no. However, once we have removed the Pokémon from your party, the bug shouldn't occur again. Will I get any problem when I don't let them be removed? No, but they are stuck in your party and you cannot re-order them. We are sorry for the inconvenience caused. 5 Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
Avacat Posted November 4, 2018 Share Posted November 4, 2018 (edited) avacat , I caught an event charmander, now (charmeleon) and its stuck in my party. Help, Thx Silver Sever Done Edited November 4, 2018 by Xylos Link to comment Share on other sites More sharing options...
Ruobo Posted November 4, 2018 Share Posted November 4, 2018 (edited) ruobo gold server Done Edited November 4, 2018 by Xylos Link to comment Share on other sites More sharing options...
Entoleg Posted November 4, 2018 Share Posted November 4, 2018 Hey, I am "Entoleg" on Gold Server. My Shinx and Tentacool are from Johto, but locked as Kanto. Please remove them from my party . Thank you. Done :) 1 Link to comment Share on other sites More sharing options...
Rad123 Posted November 4, 2018 Share Posted November 4, 2018 (edited) RAD123 , ( GOLD sever ) I've caught a zigzagoon, a tropius and a kecleon and they are stuck in my party. HELP please Done ^-^ Edited November 4, 2018 by Xylos 1 Link to comment Share on other sites More sharing options...
Aceawin Posted November 5, 2018 Share Posted November 5, 2018 (edited) Aceawin gold server my Forretress Done :3 Edited November 5, 2018 by Xylos Link to comment Share on other sites More sharing options...
Waterashes Posted November 5, 2018 Share Posted November 5, 2018 (edited) Some Pokémon are stuck in your party and you would like to have them removed? Sure, please post a reply with your ingame name and your server. A Staffmember will remove them from your team. Why does that happen? It happends because of a bug, all Pokémon you catch (Only counts for players in story mode) will/might have a wrong region as caught region. Means when you are in Johto you catch Pokémon which will be registred as Kanto Pokémon in our database. As you can not use Kanto Pokémon in Johto untill you have 8 badges, they will be stuck and cant be removed as player. When a staff member removes them, can I use them later? I cant give you a accurate answer here, you can not move them in your party anymore - at least with this client. But they wont be deleted. Can I avoid that? Not really. When the new client is online, this bug will be fixed. All you can do now it not catching wild Pokémon or have a team of 6 Poémon of your current region in your team if you dont want to have them stuck in your Party. New client, when will it be available? Soon. Will be announced in our Official PRO Discord. We are sorry for the inconvenience caused.waterashes camerupt stuck, in silver server Done ^^ Edited November 5, 2018 by Xylos Link to comment Share on other sites More sharing options...
Belzebus Posted November 5, 2018 Share Posted November 5, 2018 (edited) hello! i catch baltoy and is stuck in my party as well. And also every pokemon that is on my computer even tho i caugh them in the region that im at the moment i cant put them on the party. basically i cant move any of my pokemons anywhere! Done! Unfortunately I can only move the stuck Pokémon out of your team. But the bug is fixed in 10 minutes and it might be possible at this time. Edited November 5, 2018 by Xylos 1 Link to comment Share on other sites More sharing options...
Altoryus Posted November 5, 2018 Share Posted November 5, 2018 (edited) Hello, my ingame nickname is Normoxia, Gold server. Id like to get my zigzagoon and nuzleaf removed from my party. Thanks in advance! Done^^ Edited November 5, 2018 by Xylos 1 Link to comment Share on other sites More sharing options...
Roxus Posted November 5, 2018 Share Posted November 5, 2018 IGN: Roxus Server: Gold Bunch of stuck pokes I can't use.. which kind of sucks cuz now I have to go recatch leveling pokes for Hoenn. Sigh. Done ^^ Link to comment Share on other sites More sharing options...
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