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IGN: Life

Hello, I'm unable to change the order of my Pokemon team and I'm unable to change my team from the Pokemon Center

Please help!

 

Hi. I removed all Kanto Pokes from your Party since you can't use them in Johto. You should be able now to move Pokes again. Have a nice day, M3ru3m
Edited by M3ru3m

Hello, I caught a golduck whilst in hoenn (where I still am) but for some reason I can't move it out of my party onto my pc. Please can you use your staff magic to move it into my pc? Thank you so much.

 

Hi. I removed the Kanto Poke from your Party. It is in your PC now. Have a nice day, M3ru3m

 

thank you !

  • 3 weeks later...

NuklearZer0

All the pokemon(they are all from different regions)

Replace the last pokemon with any kanto poke.

Thanks in advance

 

Hi. I removed all Pokes except for 1 from your Party. Please put any Kanto Poke in your Party and let me know when you did then I'll remove the last one for you. Have a nice day, M3ru3m
Edited by M3ru3m

IGN : Overweed

Server ; Gold

I have my old team blocked on me because of hallowen or I used it, I had not replayed since and now they are blocked ( except my Gardevoir )

 

Hi. All your Pokes except Gardevoir were removed from your Party. They are in your PC now. Have a nice day, M3ru3m

 

Thanks you ^^

Edited by Overweed
  • 2 weeks later...

Name: Exuron

Server: Silver

I didn't play for more than a year, and i can't move my pokemons except for the 2 first of the party that i can switch

Thanks :)

 

Hi. The Pokes have been removed from your Party and are in your PC. Have a nice day, M3ru3m

 

Thx a lot :)

Edited by Exuron

Are some Pokémon stuck in your party and you would like to have them removed?

If so, please post a reply with your in-game name and your server. A Staff member will remove them from your team and place them in the last slots of your PC.

 

Please remove all items held by your stuck Pokémon, otherwise you may lose the items.

 

 

Why did this happen?

There are two possible ways why it happened to you.

  • Our client had a bug. All Pokémon you caught (Only counts for players in story mode) may had a wrong region as caught region. This means when you were in Johto, you caught Pokémon which were accidentally registered as Kanto Pokémon in our database. As you cannot use Kanto Pokémon in Johto until you have 8 badges, they will be stuck and cannot be removed as player.
  • A merge issue. Sometimes when you merge your account, while you haven't finished the story part of your current region, your party may contain few old Pokémon of your previous regions. As you cannot use Pokémon from previous regions until you have 8 badges in your current region, they become stuck in your party.

When a staff member removes them, can I use them later?

They will be locked in your PC until you have completed 8 badges in your current region. We can unfortunately not avoid that, but they will not be deleted!

 

Can I avoid that?

Sadly, no. However, once we have removed the Pokémon from your party, the bug shouldn't occur again.

 

Will I get any problem when I don't let them be removed?

No, but they are stuck in your party and you cannot re-order them.

 

 

 

We are sorry for the inconvenience caused.

 

NuklearZer0 | Silver Server | need the Feraligatr removed from my party7

 

Hi. The Poke has been removed from your Party and is in your PC now :-) Have a nice day, M3ru3m
Edited by M3ru3m

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