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New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Open Trade Zone

nao consigo acessar minha conta...

Hashi2000
in Resolved Bugs

Featured Replies

entrar e nao consigo mais ... fala que o serv caiu sempre .... o que posso fazer?

Detalhes: ja resetei o computador, baixei a nova versao e mesmo assim o erro insiste.

entrar e nao consigo mais ... fala que o serv caiu sempre .... o que posso fazer?

Detalhes: ja resetei o computador, baixei a nova versao e mesmo assim o erro insiste.

 

Hey hashi2000,

 

I'm sorry for this inconvenience.

This looks more like a connection problem than a actual problem of the client or server.

Can you login at all or do you always get this message without being able to login?

 

Please make sure to have a good and consistent internet connection while playing PRO.

Otherwise you can also try our general troubleshoot:

Crash issues or other issues

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

▪︎ Black screen and Failed to load mono fix

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

 

Let me know the outcome.

 

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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sempre acontece..hoje mesmo novamente...muito obrigado tentarei algumas dessas opçoes.
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