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Lost TM

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I was trying to teach my mankey tm earthquake. I clicked on earthquake and chose mankey as the pokemon. Instead of letting me choose which of his 4 moves to replace, his move list did not appear and it said in the chat that mankey has learned earthquake. But i looked at him and he didn't learn earthquake and I did not have the tm in my bag. I would like to be refunded for this tm please.

  • Author

I just tried it again with another tm and the same thing happened. I tried with seismic toss and the move list did not show up to replace a move. and it just said he learned it, but its not there and not in bag.

835886443_ScreenShot2018-11-26at12_34_45AM.png.5ca24bddd7621862ccd9c804061d61e0.png

101581403_ScreenShot2018-11-26at12_34_39AM.png.0d25d9dee775d3bd254416c17d20c522.png

  • Author

Same happened with different pokemon and tm, no more tm in bag and pokemon doesn't learn

835154892_ScreenShot2018-11-26at12_37_38AM.png.6621267b370735e0f885066b06866b4b.png

1207089269_ScreenShot2018-11-26at12_37_43AM.png.bd2556c07388fe2ef27f90453f9cecc1.png

Same for me. 24 000 pokedollars lost :S

  • Author

My tms never appeared in bag so far and my pokemon never learned :(

  • Author

I am scared to try again because i only have pretty good decent tms left

I just tried it again with another tm and the same thing happened. I tried with seismic toss and the move list did not show up to replace a move. and it just said he learned it, but its not there and not in bag.

Same for me. 24 000 pokedollars lost :S

 

Hey,

 

I'm sorry for this inconvenience.

I was not able to reconstruct the bug. I tried it with my Mankey and it just worked fine.

Please try to re-download the client and try it again. Make sure to delete all previous PRO versions before you download a new. Download Page.

 

Regarding your already lost Tm's, I have to inform you that we can not refund any lost items. When you test it again, make sure to use a Tm you may not need or is not very valuable.

 

Let me know your results.

 

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

  • Author

I just deleted and redownloaded my client. I was able to teach one of my pokemon a tm this time. I forgot to try one more time before I deleted. Hopefully doesn't happen again. Thanks

Okay, sounds good so far. Nice to hear.

I will lock this topic for now. If that should happen again, please let it us know.

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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