help gm adm

[Frking]

help me please :(

[Xylos]

[ATTACH=full]56701[/ATTACH] help me please :(

 

Hey fabiocatita,

 

I'm sorry for this inconvenience.

Can you please try it again? If needed, start it as Administrator and without real time virus protection.

In case it should still not work, please reinstall the whole client. Make sure to delete all previous PRO versions before you do so.

 

Let me know the result.

 

Regards Xylos

[Frking]

I already did the whole process does not work

[Xylos]

I already did the whole process does not work

 

 

Okay.

You can try our general troubleshoot as further step:

• Crash issues or other issues
  

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

▪︎ Black screen and Failed to load mono fix

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

Let me know the result. Also the device you are playing on, In case it should not help.

 

Regards Xylos

[Frking]

help

[Xylos]

[ATTACH=full]58058[/ATTACH]

help

 

Hey,

 

what is the issue, is it stuck?

If yes, does any crash report appear?

Otherwise make sure you:

• have the latest version of .NET Framework installed
  
• put your PRO Files in a folder and not directly in your drive
  
• open the application as administrator
  

Let me know if it works.

[Frking]

does not work :(

[Xylos]

does not work :(

 

Add the game as exception to your firewall as for your virus protection.

Please also turn of your virus protection when you start to update.

 

Before you do that, please re-download the game again. As always, make sure to delete all previous PRO versions.

Also: No error log? Always stuck?

 

Regards Xylos