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I can not start Pro


Derprofessor

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if I want to open the game it tells me in the loading screen:

- Downloading patch...

- Extracting patch...

- Validating game files...

- Closing client...

then the game closes

(pleas help me)

Hi there. Can you please try all of the following? Also, please link the patcher error text file you receive.

  • Delete all your PRO Files and reinstall the new client found here
  • Restart your computer
  • Run the program as Administrator
  • Disable your Firewall and Reinstall.
  • Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it.
  • Install .NET Framework 4.0 if client closes but patcher doesn't open.

Let me know if this fixes it for you.

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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I don't get this message.

Hi there. Please try all that I've suggested, especially the one wherein you move your files into a folder onto your desktop. Running as Administrator is done by rightclicking the exe and selecting "Run as Administrator".

 

Hope this clarifies things for you.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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Hi, I don't wanna bombard you but I'm having the same exact issue mentioned above. Client will open, start to download the patch, then close and pull up the "another instance is currently running". I searched some other posts and see fixes for other similar situations but so far the steps you listed above and the other various fixes on the forums aren't working. You think it could be a patching issue?

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