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IGN:aomaom29

server:silver

 

the problem is i activated my 15d ms at 12/16/2018 ( previous sunday)

and so now today 12/23/2018 my ms status is gone

it expired at 7th days instead of 15

 

 

my apologise if i post this on the wrong section

 

Hi @aomaom29 !

 

I'm sorry for the inconvenience.

I checked your account and your Membership expired the 20th December 2018. Also, after checking your inventory, it seems like you have 2x 15 Days Membership Medalions.

Is it possible that you have activated the 3 Days Membership Medalion instead of the 15 Days one? It would be the most possible thing, as the 3 days of the membership together with the activation date would coincide with the expiration date.

 

Looking forward to your reply, have a wonderful day !

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  • Administrator
ohhh i didn't realise that we have the 3d ms since i have stoped playing for 8 months xd

i guess i just use the 3d instead of 15d without noticed :l ahahahahahah

 

thank you so much, have a nice day :)

The 3 Days Membership was a gift from us to all the players as a way to thanks for being patient during the last big update.

However, I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now lock the thread.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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