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[Hotranvietcuong]

Help. I waited 20 minutes. :( and it haven't done

[Rathernal]

servers are offline

[Xylos]

Help. I waited 20 minutes. :( and it haven't done[ATTACH=full]60939[/ATTACH]

 

Hey hotranvietcuong,

 

I'm sorry for the late response.

Like Rathernal already mentioned, the server were offline at the time you posted your topic.

Is the issue solved now or do you still have problems?

 

If you still do have some, please try out our general troubleshoot:

• Crash issues or other issues
  

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

▪︎ Black screen and Failed to load mono fix

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

Let me know the result.

 

Regards Xylos