Well, I play back this game these days . When I try to log in Silver Server, it told me to merge, so I did . I chose the Red Server as my main server . After that I go back to the client to log in . I successfully logging but when I realize, I dont have any pokemon in party and even in PC . When I try go back home, I cant because wild pokemon attacks but Im automatically go back to PC . I tried buying repels but it doesnt work . I hope you can help me back home because I cannot pass through Viridian Forest . Im in Pewter City . I didnt remember what I did last time playing this account . I did screenshot .

Well, I play back this game these days . When I try to log in Silver Server, it told me to merge, so I did . I chose the Red Server as my main server . After that I go back to the client to log in . I successfully logging but when I realize, I dont have any pokemon in party and even in PC . When I try go back home, I cant because wild pokemon attacks but Im automatically go back to PC . I tried buying repels but it doesnt work . I hope you can help me back home because I cannot pass through Viridian Forest . Im in Pewter City . I didnt remember what I did last time playing this account . I did screenshot .

 

Hi @HierryIsaac !

 

I'm sorry for the inconvenience.

Unfortunately, you may have been apart of a wipe that happened in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it.

This was done to stabilize the server due to numerous crashes.

Since account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Are you interested in taking this offer? Your Silver account will have 80 coins on it.

 

Looking forward to your reply, have a wonderful day !

Hi @HierryIsaac !

 

I'm sorry for the inconvenience.

Unfortunately, you may have been apart of a wipe that happened in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it.

This was done to stabilize the server due to numerous crashes.

Since account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Are you interested in taking this offer? Your Silver account will have 80 coins on it.

 

Looking forward to your reply, have a wonderful day !

 

Yes sure . Thats will be better . I accept it do reset . Thank you so much :)

Yes sure . Thats will be better . I accept it do reset . Thank you so much :)

 

Hi @HierryIsaac !

 

I'm sorry for the inconvenience.

I would like to inform you that i have forwarded your request to our Admins. Please, be patient as you wait the reset of the account and take note note that i cannot give you an estimated time for when this will be done.

However, when the account reset will be done i will inform you by making a post in this thread.

 

Have a wonderful day !

Hi @HierryIsaac !

 

I'm sorry for the inconvenience.

I would like to inform you that i have forwarded your request to our Admins. Please, be patient as you wait the reset of the account and take note note that i cannot give you an estimated time for when this will be done.

However, when the account reset will be done i will inform you by making a post in this thread.

 

Have a wonderful day !

 

Thats would not be a problem . Thank you so much for helping me :)

Thats would not be a problem . Thank you so much for helping me :)

 

Hi @HierryIsaac !

 

Thank you for your patience.

I would like to inform you that your account has been succesfully reset and the 85 coins you had have been re-added to the account.

Could you please check that?

 

Looking forward to your reply, have a wonderful day !

Hi @HierryIsaac !

 

Thank you for your patience.

I would like to inform you that your account has been succesfully reset and the 85 coins you had have been re-added to the account.

Could you please check that?

 

Looking forward to your reply, have a wonderful day !

 

Ohhh sorry i didnt notice this alert since im very busy . I will check after the server going back online and i will inform it to your . Sorry for late replying sir and thank you very much for helping :) .

Ohhh sorry i didnt notice this alert since im very busy . I will check after the server going back online and i will inform it to your . Sorry for late replying sir and thank you very much for helping :) .

My account does reset thanks alot for helping me Shinohara :) Have a wonderful day May God Bless You :)

My account does reset thanks alot for helping me Shinohara :) Have a wonderful day May God Bless You :)

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !