I stopped playing 1-2 years ago and i had made progress in the red server. Now i can see in my account summary that my progress still exists and has been done in the silver server. Still though i cant log in even though i have checked that the password and username are correct.

I stopped playing 1-2 years ago and i had made progress in the red server. Now i can see in my account summary that my progress still exists and has been done in the silver server. Still though i cant log in even though i have checked that the password and username are correct.

 

Hi @dematris4231

 

I'm sorry for the inconvenience.

I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge.

To solve it, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Quoting from the Everything about the merge thread, that you can check for any further experienced issue :

Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?!

A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical.

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

Ok now problem fixed!! Thank you very much!!

Ok now problem fixed!! Thank you very much!!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !