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my account to be reset

Mkkarabay
in Resolved General Support

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is it possible that I want my account to be reset

 

Hi @mkkarabay

 

I'm sorry for the inconvenience.

Unfortunately, i'm sorry to inform you that you cannot reset your account as of now due to the topic being closed. If you'd like to reset your account, you'd have to wait until the Admins open the topic once again. The topic can be found here for future reference : ACCOUNT RESET & NAME CHANGE.

Nevertheless, as stated in our GAME RULES, you are allowed to have a maximum of 4 accounts.

2. Each person is allowed a maximum of four owned accounts. You may only have one account per email.

Take note that, if the chance of reset your progress or change name will be available again, there is not an estimated time for when it will happen.

However, you can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements.

 

Let me know if you have any further questions, have a wonderful day !

image.gif

 

  • Author
Hi @mkkarabay

 

I'm sorry for the inconvenience.

Unfortunately, i'm sorry to inform you that you cannot reset your account as of now due to the topic being closed. If you'd like to reset your account, you'd have to wait until the Admins open the topic once again. The topic can be found here for future reference : ACCOUNT RESET & NAME CHANGE.

Nevertheless, as stated in our GAME RULES, you are allowed to have a maximum of 4 accounts.

 

Take note that, if the chance of reset your progress or change name will be available again, there is not an estimated time for when it will happen.

However, you can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements.

 

Let me know if you have any further questions, have a wonderful day !

 

Thank you for your help and explanation. I wish you a good day

Thank you for your help and explanation. I wish you a good day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

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