Mkkarabay Posted January 25, 2019 Share Posted January 25, 2019 is it possible that I want my account to be reset Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 25, 2019 Administrator Share Posted January 25, 2019 is it possible that I want my account to be reset Hi @mkkarabay I'm sorry for the inconvenience. Unfortunately, i'm sorry to inform you that you cannot reset your account as of now due to the topic being closed. If you'd like to reset your account, you'd have to wait until the Admins open the topic once again. The topic can be found here for future reference : ACCOUNT RESET & NAME CHANGE. Nevertheless, as stated in our GAME RULES, you are allowed to have a maximum of 4 accounts. 2. Each person is allowed a maximum of four owned accounts. You may only have one account per email. Take note that, if the chance of reset your progress or change name will be available again, there is not an estimated time for when it will happen. However, you can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Mkkarabay Posted January 25, 2019 Author Share Posted January 25, 2019 Hi @mkkarabay I'm sorry for the inconvenience. Unfortunately, i'm sorry to inform you that you cannot reset your account as of now due to the topic being closed. If you'd like to reset your account, you'd have to wait until the Admins open the topic once again. The topic can be found here for future reference : ACCOUNT RESET & NAME CHANGE. Nevertheless, as stated in our GAME RULES, you are allowed to have a maximum of 4 accounts. Take note that, if the chance of reset your progress or change name will be available again, there is not an estimated time for when it will happen. However, you can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions, have a wonderful day ! Thank you for your help and explanation. I wish you a good day Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 26, 2019 Administrator Share Posted January 26, 2019 Thank you for your help and explanation. I wish you a good day I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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