Awesomeguy1320 Posted January 25, 2019 Share Posted January 25, 2019 So I planned my Pokemon for the Hoenn story. a Porygon with 2 upgrades ready for evolution, a Solosis, a Gligar, a Litwick which I had to use a MS on, and a Treecko. And I had a friend take my Pokemon and give it back to me so it won't get locked. And in the end, all my planning, all my money, and all my time, got locked. So please, just please, use your staff magic and unlock my pc so I can get my Pokemon back. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 25, 2019 Administrator Share Posted January 25, 2019 So I planned my Pokemon for the Hoenn story. a Porygon with 2 upgrades ready for evolution, a Solosis, a Gligar, a Litwick which I had to use a MS on, and a Treecko. And I had a friend take my Pokemon and give it back to me so it won't get locked. And in the end, all my planning, all my money, and all my time, got locked. So please, just please, use your staff magic and unlock my pc so I can get my Pokemon back. Hi @AwesomeGuy1320 I'm sorry for the inconvenience. I would like to inform you that when you are currently playing the story of a region, you will be able to use only the Pokémon of that region and all the one of other regions will be locked in your pc until you have the 8th badge of the region you're playing. With that said, I just checked your account and it seems like you've just started Hoenn, therefore you can use only Pokémon native of Hoenn until you obtain the 8th badge. As your Porygon, Solosis and Litwick are native of Kanto, meanwhile Gligar is native of Johto you won't be able to use them until you obtain the 8th badge of Hoenn. Unfortunately we cannot do anything as a warning message gets issued about the region-lock and since it is intended to have the Pokémon of the previous regions blocked in your PC after starting the next region. Regarding your Treecko, you should be able to normally use it as it is native of Hoenn. I hope the information provided was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Awesomeguy1320 Posted January 26, 2019 Author Share Posted January 26, 2019 So basically team preparation cannot be done and you can't give me my Pokemon back? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 26, 2019 Administrator Share Posted January 26, 2019 So basically team preparation cannot be done and you can't give me my Pokemon back? Hi @AwesomeGuy1320 I'm sorry for the inconvenience. I would like to inform you that, as stated above, you've received back already your Pokémon but they are locked into your PC and we cannot unlock them as the system is intended to work like that. Please, do note that when you are currently playing the story of a region, you will be able to use only the Pokémon of that region and all the one of other regions will be locked in your pc until you have the 8th badge of the region you're playing. As you're playing Hoenn's story and your Porygon, Solosis and Litwick are native of Kanto, meanwhile Gligar is native of Johto you won't be able to use them until you obtain the 8th badge of Hoenn. However, you should be able to use your Treecko without any issue. I hope the information provided was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Awesomeguy1320 Posted January 26, 2019 Author Share Posted January 26, 2019 Damn. I hope you guys can fix that. Sorry for all the replies, I'm just really disappointed. Atleast you tried replying. Thank you and have a nice day. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 26, 2019 Administrator Share Posted January 26, 2019 Damn. I hope you guys can fix that. Sorry for all the replies, I'm just really disappointed. Atleast you tried replying. Thank you and have a nice day. Hi @AwesomeGuy1320 I'm sorry for the inconvenience. Unfortunately, i'm sorry to inform you that this is not an issue but the game has been designed like that. It is intended to have the Pokémon of the previous regions locked in your PC until you obtain the 8th badge of the current region. If the region-block would not exists, people would be able to play the next regions rushing them with the Pokémon of the previous ones, and finishing therefore to not enjoy the current region. Also, PRO is an MMO and therefore it is intended to be slightly harder than handheld games. I'm sorry to disappoint you but i hope you can understand As i cannot offer further support and the game is intended to work like that, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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