Cant login client closing

[Lekoilhabr]

my client closing after update, i download 3 time client for test.

[Shinohara]

my client closing after update, i download 3 time client for test.

 

Hi @lekoilhabr

 

I'm sorry for the inconvenience. Could you please try the following:

• Delete/Uninstall the game from your device making sure to remove all the related files (.zip and temporary files too)
  You can use CCLEANER to remove temporary files and remaining files in a easier way.
  
• Update/Install the latest version of the NET Framework, graphic card and windows drivers
  
• Restart your device and download again the game from PRO DOWNLOAD PAGE
  
• Disable your Antivirus and Firewall or add an exception for the client.
  
• Run the game as Administrator
  
• Clear your Physical Memory/Ram and all the processed that you do not need in the task manager.
  

If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client.

 

Looking forward to your reply, have a wonderful day !

[Lekoilhabr]

i try all thing and nothing, my client stay closing

[Shinohara]

i try all thing and nothing, my client stay closing

 

Hi @lekoilhabr

 

I'm sorry for the inconvenience.

Could you please describe accurately every step you do when opening the client? Could you try to make a video of that in order to help me have a better understanding of the issue?

 

Looking forward to your reply, have a wonderful day !

[Jonasbrother]

Hi @lekoilhabr

 

I'm sorry for the inconvenience.

Could you please describe accurately every step you do when opening the client? Could you try to make a video of that in order to help me have a better understanding of the issue?

 

Looking forward to your reply, have a wonderful day !

 

i can't start my game,, it said closing client after validating patch..

[Anbarasan]

am also have same problem i asked in forums but no one replied me am going to say good bye for PRO

[Jonasbrother]

am also have same problem i asked in forums but no one replied me am going to say good bye for PRO

still can play at phone..

[Anbarasan]

am still can,t play at windows 10

i downloaded new clients 10 times still problem in login just downloading patch, validation patch, then closed that's all ,every time same process

i showed in image please solve this issue i played more then 2 years but last 2 days i got issue again and again

[Anbarasan]

hey bro i found solution for issue

1. OFF data

2. open client

3. then you reach login screen

4. ON data

5. enjoy game

it,s work,s for me try it lol

[Bhimoso]

hey bro i found solution for issue

1. OFF data

2. open client

3. then you reach login screen

4. ON data

5. enjoy game

it,s work,s for me try it lol

This solution means there could be something wrong with your internet, firewall, proxy, etc. I would wait for Staff to answer you just in case :)