Xytreh Posted February 4, 2019 Share Posted February 4, 2019 Downloaded the game. Tried to open it but it said that file is corrupted. Happened after downloading x64 from every possible source for windows. "To hurt others is part of being human but... Sometimes we hurt people so much That there is no way to fix their soul... And we lose them Forever." Link to comment Share on other sites More sharing options...
Touka Posted February 4, 2019 Share Posted February 4, 2019 Downloaded the game. Tried to open it but it said that file is corrupted. Happened after downloading x64 from every possible source for windows. Hello Xytreh! I'm sorry to hear your inconvenience, Have you tried to follow the steps in this Crash issues or other issues guide? ▪︎ Win7 Guide ▪︎ Win10 Crash Fix ▪︎ Android Guide ▪︎ Mac Guide ▪︎ PRO on Linux Guide ▪︎ Black screen and Failed to load mono fix Other solution for crash (follow 3 steps) 1. Unzip file without using WinRAR or 7zip 2. Disable anti-virus program 3. Restart computer Mac UnZip Programs Suggestions 1. The Unarchiver 2. WinZip5 3. Keka 4. BetterZiip Others solution: Update driver and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client. Try to follow the steps in this guide and let me know if the problem its still there! Have a nice day! General Support | Discord | Bug Resolution Center | Suggestions | Guilds Do not contact staff members for private support. If you need something post it on forums. All unsolicited messages will be sent to Wonderland without being answered. Link to comment Share on other sites More sharing options...
Xytreh Posted February 4, 2019 Author Share Posted February 4, 2019 Everything works fine now, I scanned the file. The problem was about the full screen when game was popping. "To hurt others is part of being human but... Sometimes we hurt people so much That there is no way to fix their soul... And we lose them Forever." Link to comment Share on other sites More sharing options...
Touka Posted February 4, 2019 Share Posted February 4, 2019 Everything works fine now, I scanned the file. The problem was about the full screen when game was popping. I'm glad you solved the problem, if you have any other problem let us know! Have a nice day and enjoy the game! 1 General Support | Discord | Bug Resolution Center | Suggestions | Guilds Do not contact staff members for private support. If you need something post it on forums. All unsolicited messages will be sent to Wonderland without being answered. Link to comment Share on other sites More sharing options...
Recommended Posts